Service value revisited: Specifying a higher-order, formative measure von Ruiz, David Martín, Gremler, Dwayne D., Washburn, Judith H., Carrión, Gabriel Cepeda

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Esophageal stricture as an initial manifestation of Crohn's disease von Ruiz Manzanera, Juan José, Ruiz de Angulo Martín, David, Fernández Pérez, Juan, Munitiz Ruiz, Vicente

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Point-of-sale loyalty analysis considering store environment (online and offline) and recency of purchase von Hermenegildo Chávez, María Victoria, Javier Rondán Cataluña, Francisco, Martin Ruiz, David

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SOCIAL CAPITAL AND INTERNATIONALIZATION OF FAMILY SMEs IN CAMPECHE, MEXICO: A QUALITATIVE COMPARATIVE ANALYSIS von Camara, Selina Salazar, Ruiz, David Martin, Gonzalez, Francisco Acedo

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Does the firm's market orientation behaviour influence innovation's success? von Vega-Vázquez, Manuela, Cossío-Silva, Francisco J, Martín-Ruíz, David

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Gaining residents' support for tourism and planning von Oviedo-Garcia, M. Angeles, Castellanos-Verdugo, Mario, Martin-Ruiz, David

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The influence of market heterogeneity on the relationship between a destination's image and tourists’ future behaviour von Castro, Carmen Barroso, Martín Armario, Enrique, Martín Ruiz, David

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The effect of servant leadership on employee outcomes: does endogeneity matter? von Isabel, Rosa-Díaz, David, Martín-Ruiz, Gabriel, Cepeda-Carrión

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Endoscopic treatment of postoperative esophagogastric leaks with fully covered self-expanding metal stents von Iglesias Jorquera, Elena, Egea Valenzuela, Juan, Serrano Jiménez, Andrés, Carrilero Zaragoza, Gabriel, Ortega Sabater, Antonio, Sánchez Velasco, Eduardo, Ruiz de Angulo, David, Munitiz, Vicente, Parrilla, Pascual, Alberca de Las Parras, Fernando

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Moderating effects in consumers' perceptions of price unfairness von Rondan-Cataluña, Francisco Javier, Martin-Ruiz, David

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Creating customer value through service experiences: an empirical study in the hotel industry von Martín-Ruiz, David, Barroso-Castro, Carmen, Rosa-Díaz, Isabel Mª

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Causes and consequences of academics’ emotions in private higher education institutions: implications for policy and practice through the lens of affective events theory von Ghasemy, Majid, Sirat, Morshidi, Rosa-Díaz, Isabel María, Martín-Ruiz, David

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Managing knowledge to create customer service value von Martelo-Landroguez, Silvia, Martin-Ruiz, David

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Customers' perceptions about concerts and CDs von RondnCatalua, F. Javier, MartnRuiz, David

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A visitors' evaluation index for a visit to an archaeological site von Martín-Ruiz, David, Castellanos-Verdugo, Mario, Oviedo-García, M a de los Ángeles

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The influence of employee organizational citizenship behavior on customer loyalty von Barroso Castro, Carmen, Martín Armario, Enrique, Martín Ruiz, David

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Epiphrenic diverticula: when and how to operate? von Ruiz De Angulo Martín, David, Ortiz Escandell, M Angeles, Martínez De Haro, Luisa F, Munítiz Ruiz, Vicente, Parrilla Paricio, Pascual

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Explaining Market Heterogeneity in Terms of Value Perceptions von Ruiz, David Martín, Castro, Carmen Barroso, Armario, Enrique Martín

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Absence of thoracotomy by intrathoracic manual suture and transabdominal removal of surgical specimen during Ivor Lewis robotic esophagectomy von Plá, Ana Conesa, Martín, David Ruiz de Angulo, Ruiz, Vicente Munítiz, de Haro, Luisa Fernanda Martínez

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Tourist Assessment of Archaeological Sites: The Case of The Archaeological Complex of Itálica (Seville, Spain) von Castellanos-Verdugo, Mario, Oviedo-García, M. Ángeles, Martín-Ruiz, David

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