The Performance Implications of Media Richness in a Business-to-Business Service Environment: Direct Versus Indirect Effects von Vickery, Shawnee K, Droge, Cornelia, Stank, Theodore P, Goldsby, Thomas J, Markland, Robert E

Volltext

Dimensions of manufacturing strength in the furniture industry von Vickery, Shawnee K., Dröge, Cornelia, Markland, Robert E.

Volltext

Integrating service design principles and information technology to improve delivery and productivity in public sector operations: The case of the South Carolina DMV von Karwan, Kirk R., Markland, Robert E.

Volltext

An Empirical Examination of the Structural Dimensions of the Service Recovery System von Smith, Jeffery S., Karwan, Kirk R., Markland, Robert E.

Volltext

A Note on the Growth of Research in Service Operations Management von Smith, Jeffery S., Karwan, Kirk R., Markland, Robert E.

Volltext

An empirical investigation of the effectiveness of an integrated service recovery system von Smith, Jeffery S., Karwan, Kirk R., Markland, Robert E.

Volltext

Guest Editorial: Reflections on the past, present and future of operations management von Markland, Robert E.

Volltext

Improving the application of quality conformance tools in service firms von Jensen, John B, Markland, Robert E

Volltext

Production Competence and Business Strategy: Do They Affect Business Performance? von Vickery, Shawnee K., Droge, Cornelia, Markland, Robert E.

Volltext

Combining foreign exchange rate forecasts using neural networks von Lubecke, Thomas H., Nam, Kyung Doo, Markland, Robert E., Kwok, Chuck C.Y.

Volltext

Improved hierarchical production planning von Leong, G.Keong, Oliff, Michael D., Markland, Robert E.

Volltext

Sequencing rules, progress milestones and product structure in a multistage job shop von Philipoom, Patrick R., Markland, Robert E., Fry, Timothy D.

Volltext

Master Scheduling in Assemble-To-Order Environments: A Capacitated Multiobjective Lot-Sizing Model von Lewis, Holly S., Sweigart, James R., Markland, Robert E.

Volltext

Sources and Outcomes of Competitive Advantage: An Exploratory Study in the Furniture Industry von Dröge, Cornelia, Vickery, Shawnee, Markland, Robert E.

Volltext

Improving fuel utilization in steel mill operations using linear programming von Markland, Robert E.

Volltext

Commentary discussant's comments: "Artificial intelligence, heuristic frameworks and tabu search" by fred glover von Markland, Robert E.

Volltext

Evaluation of scheduling techniques for solving flowshop problems with no intermediate storage von Kang, Byung-Suh, Markland, Robert E.

Volltext

Technical Paper: Solving the No-intermediate Storage Flowshop Scheduling Problem von Kang, Byung-Suh, Markland, Robert E.

Volltext

Aggregate planning in crew-loaded production environments von Oliff, Michael D., Lewis, Holly S., Markland, Robert E.

Volltext

Integer goal programming for multistage lot sizing: Experimentation and implementation von Vickery, Shawnee K., Markland, Robert E.

Volltext