Assessing quality management in China with MBNQA criteria von Lau, R.S.M, Zhao, Xiande, Xiao, Ming

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Critical factors for achieving manufacturing flexibility von Lau, R.S.M.

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A simulation approach to restructuring call centers von Lam, Kokin, Lau, R.S.M

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A three-dimensional perspective of total quality management von Lau, R.S.M, Anderson, C.A

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Effects of inventory policy on supply chain performance: A simulation study of critical decision parameters von Lau, R.S.M., Xie, Jinxing, Zhao, Xiande

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Quality of work life and performance - An ad hoc investigation of two key elements in the service profit chain model von Lau, R.S.M

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Competitive factors and their relative importance in the US electronics and computer industries von Lau, R.S.M.

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Optimizing the service configuration with the least total cost approach von Zhao, Xiande, Lau, R.S.M, Lam, Kokin

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A threedimensional perspective of total quality management von Lau, R.S.M., Anderson, C.A.

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An Exploratory Study of Integrated Product Design and Development von Lau, R.S.M.

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Issues and Outlook of e-Learning von Lau, R.S.M

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A Survey of Competitiveness and Manufacturing Practices von Lau, R.S.M

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Response bias issues in survey assessment of work life and work relationships von Lau, R.S.M, May, Bruce E

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Business reengineering: the ultimate productivity gain von Lau, R.S.M

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Strategic issues of environmental management von Lau, R.S.M, Ragothaman, Srinivasan

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Creating Agile Supply Chains for Competitive Advantage von Lau, R.S.M, Hurley, Nicole M

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A Longitudinal Study of Quality of Work Life and Business Performance von May, Bruce E, Lau, R.S.M, Johnson, Stephen K

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Quality assurance comes to Gateway 2000: a preliminary study von Harnois, Jody H.J, Peterson, Darin L, Lau, R.S.M

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Inhibition of matrix metalloproteinase-9 activity improves coronary outcome in an animal model of Kawasaki disease von Lau, A.C, Duong, T.T, Ito, S, Wilson, G.J, Yeung, R.S.M

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Antiproliferative Activity of the Extract of Gleditsia sinensis Fruit on Human Solid Tumour Cell Lines von Chow, L.M.C., Tang, J.C.O., Teo, I.T.N., Chui, C.H., Lau, F.Y., Leung, T.W.T., Cheng, G., Wong, R.S.M., Wong, I.L.K., Tsang, K.M.S., Tan, W.Q., Zhao, Y.Z., Lai, K.B., Lam, W.H., Guo, D.A., Chan, A.S.C.

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