Never Neutral, Never Alone von Lankes, R. David

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Credibility on the internet: shifting from authority to reliability von Lankes, R. David

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The Innovation Agenda von Walter, Scott, David Lankes, R.

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Participatory Networks : The Library As Conversation von LANKES, R. David, SILVERSTEIN, Joanne, NICHOLSON, Scott

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The current state of digital reference: validation of a general digital reference model through a survey of digital reference services von Pomerantz, Jeffrey, Nicholson, Scott, Belanger, Yvonne, David Lankes, R

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Collecting Conversations in a Massive-Scale World von LANKES, R. David

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The Atlas of New Librarianship von Lankes, R. David

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The Digital Reference Electronic Warehouse Project: Creating the Infrastructure for Digital Reference Research through a Multidisciplinary Knowledge Base von Nicholson, Scott, Lankes, R. David

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Participatory and Transformative Engagement in Libraries and Museums: Exploring and Expanding the Salzburg Curriculum von Lankes, R. David, Stephens, Michael, Arjona, Melissa

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Costing Reference: Issues, Approaches, and Directions for Research von Gross, Melissa, McClure, Charles R., Lankes, R. David

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The Ethics of Participatory Librarianship von Lankes, R. David

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Digital Reference Triage: Factors Influencing Question Routing and Assignment von Pomerantz, Jeffrey, Nicholson, Scott, Lankes, R. David

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Digital Reference Research: Fusing Research and Practice von Lankes, R. David

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Why Do We Need a New Library Science von Lankes, R. David

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Current State of Digital Reference in Primary and Secondary Education von Lankes, R. David

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Voisins et non pas usagers, membres et non pas consommateurs, partenaires et non pas clients1 von Lankes, R. David

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Voisins et non pas usagers, membres et non pas consommateurs, partenaires et non pas clients von Lankes, R. David

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The Digital Reference Fallacy von Lankes, R. David

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Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View von Lankes, R. David, Gross, Melissa, McClure, Charles R

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Education for eScience Professionals: Job Analysis, Curriculum Guidance, and Program Considerations von Stanton, Jeffrey M., Kim, Youngseek, Oakleaf, Megan, Lankes, R. David, Gandel, Paul, Cogburn, Derrick, Liddy, Elizabeth D.

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