Having fun while receiving rewards?: Exploration of gamification in loyalty programs for consumer loyalty von Hwang, Jiyoung, Choi, Laee

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The role of prosocial and proactive personality in customer citizenship behaviors von Choi, Laee, Hwang, Jiyoung

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Brand reputation and customer voluntary sharing behavior: the intervening roles of self-expressive brand perceptions and status seeking von Choi, Laee, Burnham, Thomas

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Motivations leading to customer citizenship behavior in services: scale development and validation von Choi, Laee, Lotz, Sherry

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Impact of customer-based corporate reputation on customer engagement behaviors: customer identification and brand love as mediators and industry type as a moderator von Choi, Laee, Kim, MiRan, Kwon, He-Boong

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Dynamic interplay of environmental sustainability and corporate reputation: a combined parametric and nonparametric approach von Kwon, He-Boong, Lee, Jooh, Choi, Laee

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A methodological exploration of generative artificial intelligence (AI) for efficient qualitative analysis on hotel guests’ delightful experiences von Sun, Hala, Kim, MiRan, Kim, Soyeon, Choi, Laee

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Dynamic interplay of operations and R&D capabilities in U.S. high-tech firms: Predictive impact analysis von Kwon, He-Boong, Lee, Jooh, Choi, Laee

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Exploring antecedents of customer citizenship behaviors in services von Choi, Laee, Lotz, Sherry L.

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The role of employee empathy in forming brand love: customer delight and gratitude as mediators and power distance belief as a moderator von Choi, Laee, Kim, MiRan, Kim, Soyeon

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Exploring the synergy between R&D and advertising and firm performance: a neural network approach von Kwon, He-Boong, Lee, Jooh, Choi, Laee

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Labors of love: service employees on customer participation von Choi, Laee, Lawry, Charles A

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An Improved Data Hiding in Encrypted Images von Laee, Aida

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Effects of Gen Y hotel employee’s voice and team-member exchange on satisfaction and affective commitment between the U.S. and China von Kim, MiRan, Choi, Laee, Borchgrevink, Carl P, Knutson, Bonnie, Cha, JaeMin

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Contextualizing customer organizational citizenship behaviors: The changing nature of value cocreation and customer satisfaction across service settings von Choi, Laee, Lawry, Charles A., Kim, MiRan

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Consumer suggestion sharing: helpful, pragmatic and conditional von Burnham, Thomas A, Ridinger, Garret, Carpenter, Anne, Choi, Laee

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Retraction notice to “A comparison among five equations of state in predicting the inversion curve of some fluids” [Cryogenics 43(7) (2003) 393–398] von Haghighi, Behzad, Laee, Mohammad Reza, Matin, Naser Seyed

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Trophic ecology influence on metal bioaccumulation in marine fish: Inference from stable isotope and fatty acid analyses von Le Croizier, Gaël, Schaal, Gauthier, Gallon, Régis, Fall, Massal, Le Grand, Fabienne, Munaron, Jean-Marie, Rouget, Marie-Laure, Machu, Eric, Le Loc'h, François, Laë, Raymond, De Morais, Luis Tito

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Hotel employees’ organizational behaviors from cross-national perspectives von Kim, MiRan, Choi, Laee, Knutson, Bonnie J, Borchgrevink, Carl P

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Effect of a marine protected area on tropical estuarine fish assemblages: Comparison between protected and unprotected sites in Senegal von Sadio, Oumar, Simier, Monique, Ecoutin, Jean-Marc, Raffray, Jean, Laë, Raymond, Tito de Morais, Luis

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