The Net Promoter Score interrogated through a services marketing lens: Review and recommendations for service organizations von Lacohee, Hazel, Souchon, Anne, Dickenson, Peter, Krug, Louise, Saffre, Fabrice

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The Impact of Fibre Connectivity on SMEs: Benefits and Business Opportunities von Andy Phippen, Hazel Lacohée

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Incorporating Social Trust into Design Practices for Secure Systems von Hodgson, Paul, Lacohée, Hazel, Cofta, Piotr

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Bridging research and practice: The case of the Net Promoter Score von Anne Souchon, Peter Dickenson, Hazel Lacohee, Louise Krug, Fabrice Saffre

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The Net Promoter Score interrogated through a services marketing lens: review and recommendations for service organizations von Hazel Lacohee, Anne Souchon, Peter Dickenson, Louise Krug, Fabrice Saffre

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Making explicit 3-year-olds' implicit competence with their own false beliefs von Freeman, Norman H., Lacohée, Hazel

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Supplemental information files for The Net Promoter Score interrogated through a services marketing lens: review and recommendations for service organizations von Lacohee, Hazel, Souchon, Anne, Dickenson, Peter, Krug, Louise, Saffre, Fabrice

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Supplemental information files for The Net Promoter Score interrogated through a services marketing lens: review and recommendations for service organizations von Hazel Lacohee, Anne Souchon, Peter Dickenson, Louise Krug, Fabrice Saffre

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Interdisciplinary Game-Theoretic Approach to Trust Modeling von Cofta, Piotr, Lacohée, Hazel

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Interacting with the telephone von LACOHÉE, HAZEL, ANDERSON, BEN

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Children's early understanding of false belief von Mitchell, Peter, Lacohée, Hazel

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Digital Living -- People-Centred Innovation and Strategy von Anderson, B, Gale, C, Gower, A P, France, E F, Jones, M L R, Lacohee, H V, McWilliam, A, Tracey, K, Trimby, M

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Erratum von LACOHÉE, HAZEL, ANDERSON, BEN

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eGovernment — issues in citizen engagement von Phippen, A., Lacohée, H.

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Always Wanting More von Lacohée, Hazel, Phippen, Andy

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Defining the Research Context von Lacohée, Hazel, Phippen, Andy

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Early impact – Take-Up and the Virtuous Circle of Connectivity von Lacohée, Hazel, Phippen, Andy

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Introduction von Phippen, Andy, Lacohée, Hazel

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Conclusions, Recommendations and the Future von Lacohée, Hazel, Phippen, Andy

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Moving Up the Information Superhighway von Lacohée, Hazel, Phippen, Andy

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