Extending Your Reach: Creating Topical Guides Featuring Government Information von Lederer, Naomi

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Interactions: A Study of Office Reference Statistics von Lederer, Naomi, Feldmann, Louise Mort

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Why Libraries Should Retain a Core Print Reference Collection von Lederer, Naomi

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Gale Business Insights Handbook of Social Media Marketing von Lederer, Naomi

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Outstanding Business Reference Sources 2015 von Lederer, Naomi, Hahn, Ed, Wachowicz, Erin, Castillo, Felipe, Inglis, Holly, Nielsen, Jordan, Raymon, Anthony, Reiter, Lauren, Sweeney, Suzanne

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Outstanding Business Reference Resources 2014 von BRASS Business Reference Sources Committee

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E-Mail Reference: Who, When, Where, and What Is Asked von Lederer, Naomi

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New form(at): using the Web to teach research and critical thinking skills von Lederer, Naomi

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Bilingual outreach: Research for Teens on an academic web site: Outreach services in academic and special libraries von REYES, Awilda, LEDERER, Naomi

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Bilingual Outreach: "Research for Teens" on an Academic Web Site von Reyes, Awilda, Lederer, Naomi

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An Exploration of the Working Relationship between Systems/IT and Reference/Information Services Staff in an Academic Library Setting von Coonin, Bryna, Crosser, Cynthia, Johnson, Megan, LaGodna, Barbara

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Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference von Lederer, Naomi

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Instruction and Outreach at Colorado State University Libraries von Neely, Teresa Y., Lederer, Naomi, Reyes, Awilda, Thistlethwaite, Polly, Wess, Lindsey, Winkler, Jean

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CONFERENCE CIRCUIT: Internet Librarian ’97: The latest developments von Lederer, Naomi

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History Section von HULING, NANCY, Niessen, Jim, Janes, Phoebe, Kemp, Thomas J., Lyles, Toby A., Lederer, Naomi

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Machine Assisted Reference Services (MARS) MESSAGES FROM MARS von HAYES, ANNE, McHUGH, BILL, STARK, MARCELLA, LEDERER, NAOMI, COPELAND, ANDREA, FITZGERALD, MARIANA, KEITER, LINDA, PORTER, GEORGE, McMANUS, ALESIA, WESTON, PAIGE, AGUINAGA, JOSE, WALKER, MARTHA, KERN, KATHLEEN, LYLES, TOBY A., HINCHCLIFFE, JOHN

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Machine Assisted Reference Services (MARS) Messages from MARS von LIU, JIAN, BUCHANAN, NANCY, MEANLY, CAROLYN, LEDERER, NAOMI, STARK, MARCELLA, MESZAROS, ROSEMARY, CURRIE, LEA, HINCHCLIFFE, JOHN, LYLES, TOBY, KEITER, LINDA, PORTER, GEORGE, JACOBS, SALLY J., MCMANUS, ALESIA, MORSE, LORI, FREUND, LEILANI, RIESENMAN, PAT, FITZGERALD, MARIANNA, KERN, KATHLEEN

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Machine Assisted Reference Services (MARS) MESSAGES FROM MARS von LIU, JIAN, Buchanan, Nancy, COPELAND, ANDREA, RHOLES, JULIA, MCMANUS, ALESIA, RICHTER, CAROLE, FREUND, LEILANI, MCDONOUGH, NATALIE, ROBINSON, ANN E., HART, RICHARD L., LEDERER, NAOMI, BENNETT, DENISE BEAUBIEN, MESZAROS, ROSEMARY L., STEWART, ALAN, KANTER, ELLIOT, COLBORN, NANCY WOOTTON

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Machine Assisted Reference Services (MARS) Messages From Mars von LIU, JIAN, FRIEND, LINDA, BROWNMILLER, SARA, WELLS, AMY TRACY, BENNETT, DENISE, POWER, NATALIE, RICHTER, CAROLE, COLBORN, NANCY WOOTTON, LEDERER, NAOMI, McHugh, William A., Copeland, Andrea J., Kluegel, Kathleen M., Rosselli, Nicholas, MCMANUS, ALESIA

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Machine Assisted Reference Services (MARS) von LIU, JIAN, Friend, Linda, Tobin, Carol, Whitaker, Becki, Wells, Amy Tracy, McManus, Alesia, Richter, Carole, Keiter, Linda, Lyle, Stan, Hogan, Donna R., Lederer, Naomi, Bennett, Denise Beaubien, Hart, Richard, Stewart, Alan, Reiman-Sendi, Karen, Freund, LeiLani

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