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The Internet and the price–value–loyalty chain von Grewal, Dhruv, Iyer, Gopalkrishnan R, Krishnan, R, Sharma, Arun

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Special issue: marketing on the web-behavioral, strategy and practices and public policy von Biswas, Abhijit, Krishnan, Ram, Keen, Cherie, Wetzels, Martin, Ruyter, Ko de, Feinberg, Richard, Sharma, Arun, Sheth, Jagdish N, Grewal, Dhruv, Iyer, Gopalkrishnan R, Levy, Michael, Chatterjee, Patrali, Biswas, Dipayan, Langenderfer, Jeff, Cook, Don Lloyd, Rohm, Andrew J, Swaminathan, Vanitha, Bhatnagar, Amit, Ghose, Sanjoy, Garbarino, Ellen, Strahilevitz, Michal, Thakor, Mrugank V, Borsuk, Wendy, Kalamas, Maria, Rosen, Deborah E, Purinton, Elizabeth, Dailey, Lynn

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