Treffer 1 - 8 von 8 für Suche 'Kranzbühler, Anne‐Madeleine', Suchdauer: 0,49s Treffer weiter einschränken
  1. 1
    The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda

    The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda von Kranzbühler, Anne‐Madeleine, Kleijnen, Mirella H.P., Morgan, Robert E., Teerling, Marije


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  2. 2
    Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters

    Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters von Kranzbühler, Anne-Madeleine, Zerres, Alfred, Kleijnen, Mirella H. P., Verlegh, Peeter W. J.


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  3. 3
    Outsourcing the pain, keeping the pleasure: effects of outsourced touchpoints in the customer journey

    Outsourcing the pain, keeping the pleasure: effects of outsourced touchpoints in the customer journey von Kranzbühler, Anne-Madeleine, Kleijnen, Mirella H. P., Verlegh, Peeter W. J.


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  4. 4
    When Similarity Beats Expertise-Differential Effects of Patient and Expert Ratings on Physician Choice: Field and Experimental Study

    When Similarity Beats Expertise-Differential Effects of Patient and Expert Ratings on Physician Choice: Field and Experimental Study von Kranzbühler, Anne-Madeleine, Kleijnen, Mirella H P, Verlegh, Peeter W J, Teerling, Marije


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  5. 5
    The effect of meat-shaming on meat eaters’ emotions and intentions to adapt behavior

    The effect of meat-shaming on meat eaters’ emotions and intentions to adapt behavior von Kranzbühler, Anne-Madeleine, Schifferstein, Hendrik N.J.

    Veröffentlicht in Food quality and preference

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  6. 6
    Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters

    Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters von Kranzbühler, Anne-Madeleine, Zerres, Alfred, Kleijnen, Mirella H. P., Verlegh, Peeter W. J.


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  7. 7
    Collective Layoffs and Offshoring: A Social Contract Account

    Collective Layoffs and Offshoring: A Social Contract Account von Granulo, Armin, Kranzbühler, Anne-Madeleine, Fuchs, Christoph, Puntoni, Stefano


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  8. 8
    The influence of rating volume in the effects of expert versus patient online ratings

    The influence of rating volume in the effects of expert versus patient online ratings von Jans, Lieke C H, Kranzbühler, Anne-Madeleine

    Veröffentlicht in Acta orthopaedica belgica

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