The value of information in a capacitated closed loop supply chain von Ketzenberg, Michael

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Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing: A data analytics study von Serkan Akturk, M., Ketzenberg, Michael, Heim, Gregory R.

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Assessing Impacts of Store and Salesperson Dimensions of Retail Service Quality on Consumer Returns von Ertekin, Necati, Ketzenberg, Michael E., Heim, Gregory R.

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The value of time and temperature history information for the distribution of perishables von Gaukler, Gary M., Zuidwijk, Rob A., Ketzenberg, Michael E.

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Assessing customer return behaviors through data analytics von Ketzenberg, Michael E., Abbey, James D., Heim, Gregory R., Kumar, Subodha

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Information Sharing to Improve Retail Product Freshness of Perishables von Ferguson, Mark, Ketzenberg, Michael E.

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Optimal Pricing, Ordering, and Return Policies for Consumer Goods von Ketzenberg, Michael E., Zuidwijk, Rob A.

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Value of Information in Closed Loop Supply Chains von Ketzenberg, Michael E., van der Laan, Erwin, Teunter, Ruud H.

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Learning and relearning effects with innovative service designs: An empirical analysis of top golf courses von Heim, Gregory R., Ketzenberg, Michael E.

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A framework for the value of information in inventory replenishment von Ketzenberg, Michael E., Rosenzweig, Eve D., Marucheck, Ann E., Metters, Richard D.

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Expiration dates and order quantities for perishables von Ketzenberg, Michael, Gaukler, Gary, Salin, Victoria

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An inverse newsvendor model to set the optimal number of customers in a capacitated environment von Choi, Sangdo, Ketzenberg, Michael

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The Value of Information for Managing Retail Inventory Remotely von Ketzenberg, Michael E., Geismar, Neil, Metters, Richard, van der Laan, Erwin

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Determinants of Operations Management Faculty Salary: Is Publishing in “A” Journals the “Bottom Line”? von Metters, Richard, Ketzenberg, Michael, Abbey, James

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Establishing dynamic expiration dates for perishables: An application of rfid and sensor technology von Gaukler, Gary, Ketzenberg, Michael, Salin, Victoria

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Retailer inventory data sharing in a fresh product supply chain von Ketzenberg, Michael, Oliva, Rogelio, Wang, Yimin, Webster, Scott

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Taking stock of consumer returns: A review and classification of the literature von Abdulla, Huseyn, Ketzenberg, Michael, Abbey, James D.

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Adapting operations to new information technology: A failed “internet of things” application von Ketzenberg, Michael E., Metters, Richard D.

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Managing consumer returns with technology-enabled countermeasures von Akturk, M. Serkan, Ketzenberg, Michael, Yıldız, Barış

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Managing Perishables with Time and Temperature History von Ketzenberg, Michael, Bloemhof, Jacqueline, Gaukler, Gary

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