The effects of service recovery on consumer satisfaction: a comparison between complainants and non-complainants von Kau, Ah-Keng, Wan-Yiun Loh, Elizabeth

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Chinese cultural values and gift-giving behavior von Qian, Wang, Abdur Razzaque, Mohammed, Ah Keng, Kau

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Typology of online shoppers von Keng Kau, Ah, Tang, Yingchan E, Ghose, Sanjoy

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A Typology of Animosity and its Cross-National Validation von Jung, Kwon, Ang, Swee Hoon, Leong, Siew Meng, Tan, Soo Jiuan, Pornpitakpan, Chanthika, Kau, Ah Keng

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Animosity towards economic giants: what the little guys think von Hoon Ang, Swee, Jung, Kwon, Keng Kau, Ah, Meng Leong, Siew, Pornpitakpan, Chanthika, Jiuan Tan, Soo

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Understanding Consumer Animosity in an International Crisis: Nature, Antecedents, and Consequences von Leong, Siew Meng, Cote, Joseph A., Ang, Swee Hoon, Tan, Soo Jiuan, Jung, Kwon, Kau, Ah Keng, Pornpitakpan, Chanthika

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Competitive brand-choice and store-choice among Japanese consumers von Ah Keng, Kau, Uncles, Mark, Ehrenberg, Andrew, Barnard, Neil

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Determining Tourist Role Typologies: An Exploratory Study of Singapore Vacationers von Keng, Kau Ah, Cheng, Judy Lee Li

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Differences between Small and Medium Sized Exporting and Non-Exporting Firms: Nature or Nurture von Ah Keng, Kau, Soo Jiuan, Tan

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Segmentation of library visitors in Singapore: learning and reading related lifestyles von Ah Keng, Kau, Wirtz, Jochen, Jung, Kwon

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Clustering of Chinese tourists to Singapore: an analysis of their motivations, values and satisfaction von Kau, Ah Keng, Lim, Pei Shan

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The Influence of Value Orientations and Demographics on Quality-of-Life Perceptions: Evidence from a National Survey of Singaporeans von Tan, Soo Jiuan, Tambyah, Siok Kuan, Kau, Ah Keng

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The Influence of Materialistic Inclination on Values, Life Satisfaction and Aspirations: An Empirical Analysis von Keng, Kau Ah, Jung, Kwon, Jiuan, Tan Soo, Wirtz, Jochen

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Assessing Quality of Life in Singapore: An Exploratory Study von Keng, Kau Ah, Hooi, Wang Siew

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Quality of Life in Singapore von Tambyah, Siok Kuan, Tan, Soo Jiuan, Kau, Ah Keng

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Patterns of Store Choice von Keng, Kau Ah, Ehrenberg, A. S. C.

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Chinese cultural values and giftgiving behavior von Qian, Wang, Abdur Razzaque, Mohammed, Ah Keng, Kau

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A Delphi Forecast for the Singapore Tourism Industry: Future Scenario and Marketing Implications von Wee Yong, Yeong, Ah Keng, Kau, Leng Leng, Tan

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A Delphi Forecast for the Singapore Tourism Industry: Future Scenario and Marketing Implications von Wee Yong, Yeong, Ah Keng, Kau, Leng Leng, Tan

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The Morality of Software Piracy: A Cross-Cultural Analysis von Swinyard, W. R., Rinne, H., Kau, A. Keng

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