Culture and Competencies: A Multi-Country Examination of Reference Service Competencies von SAUNDERS, Laura, KURBANOGLU, Serap, LANDOY, Ane, MINCH, Karolina, OLIVER, Gillian, POLYDORATOU, Panayiota, REPANOVICI, Angela, SANCHEZ VANDERKAST, Egbert J, TODOROVA, Tania, VIRKUS, Sirje, WOLODKO, Anna, ZIVKOVIC, Daniela, JORDAN, Mary Wilkins, BOUSTANY, Joumana, CHAWNER, Brenda, FILAS, Matylda, GRGIC, Ivana Hebrang, HADDROW, Gaby, HELVOORT, Jos Van, KAKOURI, Mersini

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