Customer orientation as a psychological construct: evidence from Indian B-B salespeople von Johlke, Mark C, Iyer, Rajesh

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The Impact of Perceived Organizational Support on the Relationship Between Boundary Spanner Role Stress and Work Outcomes von Stamper, Christina L., Johlke, Mark C.

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Antecedents and Outcomes of Salesperson Internal Customer Mind-Set von Johlke, Mark C., Iyer, Rajesh

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The role of external customer mind-set among service employees von Iyer, Rajesh, Johlke, Mark C

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A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance von Johlke, Mark C., Iyer, Rajesh

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Sales presentation skills and salesperson job performance von Johlke, Mark C.

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Supervisor Communication Practices and Service Employee Job Outcomes von Johlke, Mark C., Duhan, Dale F.

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An Integrated Model of Sales Managers' Communication Practices von Johlke, Mark C, Duhan, Dale F, Howell, Roy D, Wilkes, Robert W

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Antecedents to boundary-spanner perceived organizational support von Johlke, Mark C, Stamper, Christina L, Shoemaker, Mary E

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Testing Competing Models of Sales Force Communication von Johlke, Mark C., Duhan, Dale F.

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The Impact of Perceived Organizational Support on the Relationship Between Boundary Spanner Role Stress and Work Outcomes von Stamper, Christina L., Johlke, Mark C.

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Special Abstract Section: 2006 National Conference in Sales Management von Johlke, Mark C.

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An Examination Of The Antecedents Of A Crucial Selling Skill: Asking Questions von Shoemaker, Mary E., Johlke, Mark C.

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Supervisor Communication Practices And Boundary Spanner Role Ambiguity von Johlke, Mark C., Duhan, Dale F.

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Antecedents to boundaryspanner perceived organizational support von Johlke, Mark C., Stamper, Christina L., Shoemaker, Mary E.

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Testing competing models of sales force communication von Johike, M.C., Duhari, D.F.

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Selling With Silk Gloves, Not Brass Knuckles von Johlke, Mark C

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Reviews of books von Crittenden, Victoria L, Brown, James R, Johlke, Mark C, Joyce, Mary, Babin, Barry J

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Business ethics in education 2 von DuPont, Ann M, Craig, Jane S, Mintz, Steven M, Sims, Ronald R, Cheng, Hsing K, Teegen, Hildy, Mudrack, Peter E, Mason, E Sharon, Moore, Robert S, Radloff, Sarah E, Sparks, John R, Johlke, Mark, Cole, Barbara C, Smith, Denni L, McCampbell, Atefeh Sadri, Liedlich, Fred, Kennedy, Ellen J, Lawton, Leigh, Stewart, Karen, Felicetti, Linda, Kuehn, Scott, Stewart, Wayne H, Ledgerwood, Donna E, May, Ruth C

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