Measuring Information System Service Quality: SERVQUAL from the Other Side von James J. Jiang, Klein, Gary, Christopher L. Carr

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An Empirical Investigation of the Antecedents and Consequences of Integration Team Ambidexterity in Multiteam Systems-Based Projects von Lei, Yang, Wu, Xiaosong, Kong, Ying, Jiang, James J.

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Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment von Shih, Sheng-Pao, Jiang, James J., Klein, Gary, Wang, Eric

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Information Elaboration and Coopetition: Participation in the Replacement of Legacy Systems von Tsai, Jacob Chia-An, Klein, Gary, Saunders, Carol S., Jiang, James J.

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On the Road to Digital Transformation: A Literature Review of IT Program Management von Wu, Xiaosong (Jason), Klein, Gary, Jiang, James J.

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Managing multiple-supplier project teams in new software development von Jiang, James J., Klein, Gary, Tsai, Jacob Chia-An, Li, Yuzhu

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Task Conflict Resolution in Designing Legacy Replacement Systems von Tsai, Jacob Chia-An, Jiang, James J., Klein, Gary, Hung, Shin-Yuan

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Rethinking the role of security in client satisfaction with Software-as-a-Service (SaaS) providers von Goode, Sigi, Lin, Chinho, Tsai, Jacob C., Jiang, James J.

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Enterprise system programs: Goal setting and cooperation in the integration team von Chang, Jamie Y.T., Jiang, James J., Klein, Gary, Wang, Eric T.G.

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Goal Equivocality and Joint Account of Meaning Creation in an Enterprise System Program von Tsai, Jacob Chia-an, Wu, Xiaosong (Jason), Klein, Gary, Jiang, James J.

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IT support in manufacturing firms for a knowledge management dynamic capability link to performance von Wang, Eric, Klein, Gary, Jiang, James J.

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The Career Satisfaction of IT Professionals With Mixed Job Demands von Jiang, James J., Huang, Wei Wayne, Klein, Gary, Tsai, Jacob Chia-An

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Conflict resolution effectiveness on the implementation efficiency and achievement of business objectives in IT programs: A study of IT vendors von Parolia, Neeraj, Chen, Jengchung Victor, Jiang, James J., Klein, Gary

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Learning demand and job autonomy of IT personnel: Impact on turnover intention von Shih, Sheng-Pao, Jiang, James J., Klein, Gary, Wang, Eric

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User and developer common knowledge: Effect on the success of information system development projects von Tesch, Debbie, Sobol, Marion G., Klein, Gary, Jiang, James J.

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Achieving IT Program Goals with Integrative Conflict Management von Jiang, James J., Chang, Jamie Y. T., Chen, Houn-Gee, Wang, Eric T. G., Klein, Gary

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The contribution of resource interdependence to IT program performance: A social interdependence perspective von Parolia, Neeraj, Jiang, James J., Klein, Gary, Sheu, Tsong Shin

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Resolving Difference Score Issues in Information Systems Research von Klein, Gary, Jiang, James J., Cheney, Paul

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Information technology customer aggression: The importance of an organizational climate of support von Shih, Sheng-Pao, Lie, Ting, Klein, Gary, Jiang, James J.

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Special Section: IT Project Management von Jiang, James J., Klein, Gary

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