The new concept of quality in the digital era: a human resource empowerment perspective von Balouei Jamkhaneh, Hadi, Shahin, Arash, Parkouhi, Sahar Valipour, Shahin, Reza

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Analysis of Logistics 4.0 service quality and its sustainability enabler scenarios in emerging economy von Balouei Jamkhaneh, Hadi, Shahin, Reza, Tortorella, Guilherme Luz

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Total quality management, corporate social responsibility and entrepreneurial orientation in the hotel industry von Jalilvand, Mohammad Reza, Khazaei Pool, Javad, Balouei Jamkhaneh, Hadi, Tabaeeian, Reihaneh Alsadat

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Assessing sustainable tourism development through service supply chain process maturity and service quality model von Balouei Jamkhaneh, Hadi, Shahin, Reza, Shahin, Arash

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Lean and resilience in the healthcare supply chain – a scoping review von Alemsan, Najla, Tortorella, Guilherme, Taboada Rodriguez, Carlos Manuel, Balouei Jamkhaneh, Hadi, Lima, Rui M.

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A comprehensive framework for classification and selection of H4.0 digital technologies affecting healthcare processes in the grey environment von Balouei Jamkhaneh, Hadi, Luz Tortorella, Guilherme, Parkouhi, Sahar Valipour, Shahin, Reza

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Measuring the maturity of service supply chain process: a new framework von Balouei Jamkhaneh, Hadi, Safaei Ghadikolaei, Abdol Hamid

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Developing a 3D decision-making grid based on failure modes and effects analysis with a case study in the steel industry von Shahin, Arash, Labib, Ashraf, Haj Shirmohammadi, Ali, Balouei Jamkhaneh, Hadi

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Impacts of computerized maintenance management system and relevant supportive organizational factors on total productive maintenance von Balouei Jamkhaneh, Hadi, Khazaei Pool, Javad, Khaksar, Seyed Mohammad Sadegh, Arabzad, S. Mohammad, Verij Kazemi, Reza

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Studying the effect of spiritual leadership on organizational performance: an empirical study in hotel industry von Salehzadeh, Reza, Khazaei Pool, Javad, Kia Lashaki, Jafar, Dolati, Hasan, Balouei Jamkhaneh, Hadi

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Excellence criteria of services supply chain in management consulting institutes of Iran von Jamkhaneh, Hadi Balouei, Abdol Hamid Safaei Ghadikolaei, Madhoushi, Mehrdad, Yahyazadehfar, Mahmood

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EFQMQual: evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach von Shahin, Arash, Balouei Jamkhaneh, Hadi, Zahra Hosseini Cheryani, Sayedeh

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Identify and prioritize the barriers to the implementation of RFID in supply chain management (Case study of Food Technology) von Reza Sepahvand, Hadi Balouei jamkhaneh, Mohsen Arefnezahd

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Innovation in Knowledge Intensive Business Services: The Digital Era von Jamkhaneh, Hadi Balouei

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Resilience of Home Health Care Providers in the Digital Era: A Scoping Review von HasanPour, Noura, Balouei Jamkhaneh, Hadi, Jalali, Reza

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Risk Analysis of Supply Chain Quality Management in Food Industry von AzizZadeh, Asma, Balouei Jamkhaneh, Hadi, Ghorbanpour, Ahmad

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Supply Chain Risk Management Under Covid-19: A Review and Research Agenda von Shahin, Arash, Balouei Jamkhaneh, Hadi, Shahin, Reza

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The classified Web Qual variable is based on Kano Model for the Evaluation of customer satisfaction of internet banking service quality von Ali Shaemi Barzoki, Javad Khazaei Pool, Mehdi Pourmostafa Khoshkroudi, Hadi Balouei Jamkhaneh

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The Role of E-procurement in Supply Chains von Shahin, Arash, Balouei Jamkhaneh, Hadi, Shahin, Reza

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e-SecQual: A New Approach for Measuring Quality of e-Security von Shahin, Arash, Balouei Jamkhaneh, Hadi, Shahin, Reza

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