Are key account relationships different? Empirical results on supplier strategies and customer reactions von Ivens, Björn Sven, Pardo, Catherine

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Key-account-management in business markets: an empirical test of common assumptions von Sven Ivens, Björn, Pardo, Catherine

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The ins and outs of market shaping: Exclusion as a darkside? von Cova, Bernard, Ivens, Björn Sven, Spencer, Robert

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Touch-flavor transference: Assessing the effect of packaging weight on gustatory evaluations, desire for food and beverages, and willingness to pay von Kampfer, Kristina, Leischnig, Alexander, Ivens, Björn Sven, Spence, Charles

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Norm-based relational behaviours: is there an underlying dimensional structure? von Sven Ivens, Björn

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Relationship keyness: The underlying concept for different forms of key relationship management von Ivens, Björn Sven, Pardo, Catherine, Salle, Robert, Cova, Bernard

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Gender issues in key account management research: A systematic literature review and avenues for future research von Ivens, Björn Sven

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Are products striking back? The rise of smart products in business markets von Pardo, Catherine, Ivens, Björn Sven, Pagani, Margherita

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Exclusion and inclusion on business markets: Impacts of the Internet-Of-Things (IoT) von Ivens, Björn Sven, Pardo, Catherine, Wei, Ruiqi

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Integrating the business networks and internet of things perspectives: A system of systems (SoS) approach for industrial markets von Pardo, Catherine, Wei, Ruiqi, Ivens, Björn Sven

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Integrating the business networks and internet of things perspectives: A system of systems (SoS) approach for industrial markets11Throughout this work we will use the term ‘busines... von Pardo, Catherine, Wei, Ruiqi, Ivens, Björn Sven

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Key account managers' identification profiles and effectiveness: A fuzzy-set qualitative comparative analysis von Peters, Leonore, Ivens, Björn Sven, Pardo, Catherine

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Identification as a challenge in key account management: Conceptual foundations and a qualitative study von Peters, Leonore, Ivens, Björn Sven, Pardo, Catherine

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An identity perspective of key account managers as paradoxical relationship managers von Pardo, Catherine, Ivens, Björn Sven, Niersbach, Barbara

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Open sustainability: Conceptualization and considerations von Chakrabarti, Ronika, Henneberg, Stephan C., Ivens, Björn S.

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Key account selection as a political process: Conceptual foundation and exploratory investigation von Feste, Jasmin, Ivens, Björn Sven, Pardo, Catherine

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Implementing customer relationship management successfully: A configurational perspective von Ivens, Björn, Kasper-Brauer, Kati, Leischnig, Alexander, Thornton, Sabrina C.

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Toward a better understanding of value destruction: The case of food waste von Gibbert, Michael, Ivens, Björn S., Leischnig, Alexander

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Network creativity: A conceptual lens for inter- and intra-organizational creative processes von Hemonnet-Goujot, Aurélie, Ivens, Björn Sven, Pardo, Catherine

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Key account management formalization and effectiveness: A fuzzy-set qualitative comparative analysis von Feste, Jasmin, Ivens, Björn S., Pardo, Catherine

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