A strategic framework for artificial intelligence in marketing von Huang, Ming-Hui, Rust, Roland T.

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Artificial Intelligence in Service von Huang, Ming-Hui, Rust, Roland T.

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Engaged to a Robot? The Role of AI in Service von Huang, Ming-Hui, Rust, Roland T.

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The Feeling Economy: Managing in the Next Generation of Artificial Intelligence (AI) von Huang, Ming-Hui, Rust, Roland, Maksimovic, Vojislav

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A Framework for Collaborative Artificial Intelligence in Marketing von Huang, Ming-Hui, Rust, Roland T.

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Moving Service Research Forward von Huang, Ming-Hui, Malthouse, Edward, Noble, Stephanie, Wetzels, Martin

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The Service Revolution and the Transformation of Marketing Science von Rust, Roland T., Huang, Ming-Hui

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Service Research Priorities: Managing and Delivering Service in Turbulent Times von Ostrom, Amy L., Field, Joy M., Fotheringham, Darima, Subramony, Mahesh, Gustafsson, Anders, Lemon, Katherine N., Huang, Ming-Hui, McColl-Kennedy, Janet R.

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The Caring Machine: Feeling AI for Customer Care von Huang, Ming-Hui, Rust, Roland T.

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Technology-driven service strategy von Huang, Ming-Hui, Rust, Roland T.

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Service Research Priorities: Designing Sustainable Service Ecosystems von Field, Joy M., Fotheringham, Darima, Subramony, Mahesh, Gustafsson, Anders, Ostrom, Amy L., Lemon, Katherine N., Huang, Ming-Hui, McColl-Kennedy, Janet R.

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Real-Time Brand Reputation Tracking Using Social Media von Rust, Roland T., Rand, William, Huang, Ming-Hui, Stephen, Andrew T., Brooks, Gillian, Chabuk, Timur

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Guest Editorial: Business Ethics in the Era of Artificial Intelligence von Haenlein, Michael, Huang, Ming-Hui, Kaplan, Andreas

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Customer satisfaction underappreciation: The relation of customer satisfaction to CEO compensation von Huang, Ming-Hui, Trusov, Michael

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Optimizing Service Productivity von Rust, Roland T., Huang, Ming-Hui

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Study of static recrystallization behavior in hot deformed Ni-based superalloy using cellular automaton model von Lin, Y.C., Liu, Yan-Xing, Chen, Ming-Song, Huang, Ming-Hui, Ma, Xiang, Long, Zhi-Li

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Stabilizing atomically precise metal nanoclusters as simultaneous charge relay mediators and photosensitizers von Hou, Shuo, Huang, Ming-Hui, Xiao, Fang-Xing

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Sustainability and consumption von Huang, Ming-Hui, Rust, Roland T.

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Intelligent Reflecting Surface Aided Pilot Contamination Attack and Its Countermeasure von Huang, Ke-Wen, Wang, Hui-Ming

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AI as customer von Huang, Ming-Hui, Rust, Roland T

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