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    Turning Crises into Business Opportunities: An Exploratory Investigation of Customers’ Pain Points in the Automobile Maintenance Industry Based on a Computer Database

    Turning Crises into Business Opportunities: An Exploratory Investigation of Customers’ Pain Points in the Automobile Maintenance Industry Based on a Computer Database von Shu-Chin Huang, Yen-Wen Chen, Hi-Ta Hsieh, Chih-Wen Hsiao, Yi-Chang Chen

    Veröffentlicht in Engineering proceedings

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