Pathways to Service System Smartness for Firms von Henkens, Bieke, Verleye, Katrien, Larivière, Bart, Perks, Helen

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The smarter, the better?! Customer well-being, engagement, and perceptions in smart service systems von Henkens, Bieke, Verleye, Katrien, Larivière, Bart

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The smarter, the better?! Customer well-being, engagement, and perceptions in smart service systems von Henkens, Bieke, Verleye, Katrien, Lariviere, Bart

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Pathways to Service System Smartness for Firms von Henkens, Bieke, Verleye, Katrien, Larivière, Bart, Perks, Helen

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The smarter, the better?! Customer well-being, engagement, and perceptions in smart service systems von Henkens, Bieke, Verleye, Katrien, Larivière, Bart

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Pathways to service system smartness for firms von Henkens, Bieke, Verleye, Katrien, Larivière, Bart, Perks, Helen

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From third party to significant other for service encounters: a systematic review on third-party roles and their implications von Abboud, Liliane, As'ad, Nabila, Bilstein, Nicola, Costers, Annelies, Henkens, Bieke, Verleye, Katrien

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Smartness battle : how and why do businesses smart-up their products and services von Henkens, Bieke, Verleye, Katrien

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Bridging the material, social, and psychological world along the smart wearable journey in high-touch services von Henkens, Bieke, Verleye, Katrien, Mende, Martin

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Seeing eye to eye? Aligning the view of providers and customers on circular business models for smart service systems von Khitous, Fatima, De Bruyne, Marie-Julie, Henkens, Bieke

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Bridging the material, social, and psychological world along the smart wearable journey in high-touch services von Henkens, Bieke, Verleye, Katrien, Larivière, Bart, Mende, Martin

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The smartness highway : four roads of configurations, value propositions, and customer logics von Henkens, Bieke, Verleye, Katrien, Larivière, Bart, Perks, Helen

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How and why businesses invest in smartness : a battle or not? von Henkens, Bieke, Verleye, Katrien, Larivière, Bart, Perks, Helen

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Smartness configurations and value propositions towards customers von Henkens, Bieke, Verleye, Katrien, Larivière, Bart, Perks, Helen

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Laat leraren schitteren. Inspiratiegids voor leraren en lerarenopleidingen van morgen von Wouters, Ruth, Haven, Rudi, Winters, Annemie, De Fraine, Bieke, Henkens, Bregt

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De lerarenopleiding: cruciale schakel in de hervorming secundair onderwijs von De Fraine, Bieke, Wouters, Ruth, Brion, Willy, Henkens, Bregt, Ceux, Tanja, Haven, Rudi, Winters, Annemie

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Hervormingen in het secundair onderwijs von Pattyn, Bart, Colpin, Hilde, De Cock, Mieke, De Fraine, Bieke, Dehaene, Wim, Groenez, Steven, Henkens, Bregt, Nicaise, Ides, Masschelein, Jan, Ooghe, Erwin, Raymaekers, Bart, Simons, Maarten, Van Damme, Jan, Verschueren, Karine

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