Nexus Between Brand Transgression and Brand Forgiveness Among Islamic Banking Customers in Malaysia von ABD RASHID, Muhammad Hafiz, HAMZAH, Muhammad Iskandar, MUHAMAT, Amirul Afif, MANSOR, Aida Azlina, HASANORDIN, Rahayu

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Forgive and Forget: Can Brand Transgression Lead to Behavioral Intention? von Rashid, Muhammad Hafiz Abd, Hamzah, Muhammad Iskandar, Muhamat, Amirul Afif, Mansor, Aida Azlina, Hasanordin, Rahayu

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e-Materials Application Presentation Using Gagne Learning Theory for “Introduction to C++ Computer Programming” von Hasrol Jono, Mohd Nor Hajar, Hasanordin, Rahayu, Ibrahim, Mohamad, Asarani, Nor Azilah Mohd, Aziz, Azlan Abdul

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The Approaches that Influence Call Centre Employees’ Motivation in Malaysian Outsourcing Company von Rashid, Muhammad Hafiz Abd, Hamzah, Muhammad Iskandar, Othman, Abd Kadir, Mansor, Aida Azlina, Hasanordin, Rahayu

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ARE CUSTOMERS WILLING TO ACT BEYOND POSITIVE WORD-OF-MOUTH AFTER SERVICE RECOVERY? A PLS-SEM APPROACH IN THE RESTAURANT INDUSTRY von Rashid, Muhammad Hafiz Abd, Hasanordin, Rahayu, Ahmad, Fauziah Sh

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Hierarchical Service Quality Model towards Student Satisfaction von Mansor, Aida Azlina, Hasanordin, Rahayu, Rashid, Muhammad Hafiz Abd, Rashid, Wan Edura Wan

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The Influence of Intellectual Capital and Corporate Entrepreneurship Towards Small and Medium Enterprises’ (SMEs) Sustainable Competitive Advantage: Building a Conceptual Framework... von Kadir, Ahmad Rusydan Ab, Aminallah, Azira, Ibrahim, Azman, Sulaiman, Joehary, Yusoff, Mohd Fadzli Mohd, Idris, Mohd Mahfudz, Bahar, Mohd Roslee, Hasanordin, Rahayu, Rahim, Siti Sakinah Ab, Malek, Zaitun Abd

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