Impacts of influencer attributes on purchase intentions in social media influencer marketing: Mediating roles of characterizations von Masuda, Hisashi, Han, Spring H., Lee, Jungwoo

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Being Moved or Being Satisfied? The Effect of Unexpected Acts of Personal Kindness in Hospitality Service Encounters von Griessmair, Michele, Han, Spring H., Masuda, Hisashi

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Development of an Evaluation Approach for Customer Service Interaction Models von Masuda, Hisashi, Utz, Wilfrid, Hara, Yoshinori

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Expanding Information Dissemination and Services of Religious Organizations through Digitization and Digitalization: A Case Study on Advanced Zen Temples von MASUDA, Hisashi, ZHU, Ruilin

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Approaches for sustaining cultural resources by adapting diversified context of customers in tourism: Comparison between Japanese and Slovenian cases von Masuda, Hisashi, Krizaj, Dejan, Sakamoto, Hideyuki, Nakamura, Kotaro

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Understanding “Kansei” at Customer Contact Points and the Possibility of “Support” through the Use of Technology von MASUDA, Hisashi

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Co-creation of Socio-economic Values in Islamic Banking Service: Case Study Research in Pakistan von Javed, Amna, Kohda, Youji, Masuda, Hisashi

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Context-Free and Context-Dependent Service Models Based on ”Role Model” Concept for Utilizing Cultural Aspects von Masuda, Hisashi, Utz, Wilfrid, Hara, Yoshinori

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Visualization of Customer Satisfaction Linked to Behavior Using a Process-Based Web Questionnaire von Masuda, Hisashi, Utz, Wilfrid

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Exploring the perceptions and attitudes of residents at modern art festivals: The effect of social behavior on support for tourism von Nishinaka, Miwa, Masuda, Hisashi, Frochot, Isabelle

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Exploration of method for tourism personalization by using distribution shapes of tourists' evaluation von Masuda, Hisashi

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Efficient 2^nd and 4^th harmonic generation of a single-frequency, continuous-wave fiber amplifier von Sudmeyer, Thomas, Imai, Yutaka, Masuda, Hisashi, Eguchi, Naoya, Saito, Masaki, Kubota, Shigeo

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A Wideband Bond-Wire Antenna for Millimeter Wave Intra-Communication Systems von Yugang Ma, Kawasaki, Kenichi, Masuda, Hisashi

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Efficient 2(nd) and 4(th) harmonic generation of a single-frequency, continuous-wave fiber amplifier von Sudmeyer, Thomas, Imai, Yutaka, Masuda, Hisashi, Eguchi, Naoya, Saito, Masaki, Kubota, Shigeo

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Enabling Digital Transformation in SMEs by Combining Enterprise Ontologies and Service Blueprinting von Javaid, Ahson, Kurjakovic, Sabrina, Masuda, Hisashi, Kohda, Youji

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LITERATURE REVIEW OF THE ROLE OF TRUST IN ONLINE SOCIAL PLATFORMS USING CONSUMER GENERATED MEDIA (CGM) von NISHINAKA, Miwa, MASUDA, Hisashi

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デジタル化に伴う宗教組織の情報発信，サービスおよび連携の拡大：禅宗寺院に関する事例調査 von 増田, 央

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Lupus Retinopathy Associated with a High IFN-α Level in the Cerebrospinal Fluid von KONDO, Masahiro, MURAKAWA, Yohko, SUMITA, Yoshiko, MASUDA, Hisashi, KOBAYASHI, Shotai

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Subword Activation in Reading Japanese Single Kanji Character Words von Saito, Hirofumi, Masuda, Hisashi, Kawakami, Masahiro

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Discrepancy in Specular Microscopy-Measured Central Corneal Thickness Between Both Eyes of a Patient von Katsue IMAMACHI, Masaki TANITO, Hisashi MASUDA, Ikuko ICHIOKA, Hiroshi ICHIOKA, Akihiro OHIRA

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