A critical review of determinants of information search behavior and utilization of online reviews in decision making process (invited paper for ‘luminaries’ special issue of Inter... von Gursoy, Dogan

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Antecedents of Trust and Adoption Intention toward Artificially Intelligent Recommendation Systems in Travel Planning: A Heuristic–Systematic Model von Shi, Si, Gong, Yuhuang, Gursoy, Dogan

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Customer Acceptance of Autonomous Vehicles in Travel and Tourism von Ribeiro, Manuel Alector, Gursoy, Dogan, Chi, Oscar Hengxuan

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The Impacts of Service Failure and Recovery Efforts on Airline Customers’ Emotions and Satisfaction von Xu, Xun, Liu, Wenhui, Gursoy, Dogan

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Consumers acceptance of artificially intelligent (AI) device use in service delivery von Gursoy, Dogan, Chi, Oscar Hengxuan, Lu, Lu, Nunkoo, Robin

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Tourists’ Attitudes toward the Use of Artificially Intelligent (AI) Devices in Tourism Service Delivery: Moderating Role of Service Value Seeking von Chi, Oscar Hengxuan, Gursoy, Dogan, Chi, Christina G.

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Effects of Tourist-to-Tourist Interactions on Experience Cocreation: A Self-Determination Theory Perspective von Lin, Hongxia, Zhang, Meng, Gursoy, Dogan

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Effect of disruptive customer behaviors on others' overall service experience: An appraisal theory perspective von Cai, Ruiying (Raine), Lu, Lu, Gursoy, Dogan

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Impacts of festivals and events on residents’ well-being von Yolal, Medet, Gursoy, Dogan, Uysal, Muzaffer, Kim, Hyelin (Lina), Karacaoğlu, Sıla

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Impact of the COVID-19 pandemic on management-level hotel employees’ work behaviors: Moderating effects of working-from-home von Chi, Oscar Hengxuan, Saldamli, Asim, Gursoy, Dogan

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It's all about life: Exploring the role of residents' quality of life perceptions on attitudes toward a recurring hallmark event over time von Ouyang, Zhe, Gursoy, Dogan, Chen, Kuan-Chou

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An Updated Ranking of Hospitality and Tourism Journals von Gursoy, Dogan, Sandstrom, Jennifer Kaye

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Employee satisfaction, customer satisfaction, and financial performance: An empirical examination von Chi, Christina G., Gursoy, Dogan

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Locals’ Attitudes toward Mass and Alternative Tourism: The Case of Sunshine Coast, Australia von Gursoy, Dogan, Chi, Christina G., Dyer, Pam

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The impact of power on destination advertising effectiveness: The moderating role of arousal in advertising von Jiang, Hongyan, Tan, Huimin, Liu, Yeyi, Wan, Fang, Gursoy, Dogan

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Cultural Value Orientation and Hospitality Employee Voice Behavior: The Moderating Role of Leader–Member Exchange (LMX) von Lu, Allan Cheng Chieh, Gursoy, Dogan

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Structural modeling of resident perceptions of tourism and associated development on the Sunshine Coast, Australia von Dyer, Pam, Gursoy, Dogan, Sharma, Bishnu, Carter, Jennifer

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Traveling to a Gendered Destination: A Goal-Framed Advertising Perspective von Pan, Li, Lu, Lu, Gursoy, Dogan

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Antecedents and outcomes of consumers’ confusion in the online tourism domain von Lu, Allan Cheng Chieh, Gursoy, Dogan, Lu, Carol Yi Rong

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Determinants of locals’ heritage resource protection and conservation responsibility behaviors von Gursoy, Dogan, Zhang, Chaozhi, Chi, Oscar Hengxuan

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