Seeing relationships through the lens of psychological contracts: the structure of consumer service relationships von Guo, Lin, Gruen, Thomas W., Tang, Chuanyi

Volltext

The Role of Perceived Control in Customer Value Cocreation and Service Recovery Evaluation von Guo, Lin, Lotz, Sherry L., Tang, Chuanyi, Gruen, Thomas W.

Volltext

eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty von Gruen, Thomas W., Osmonbekov, Talai, Czaplewski, Andrew J.

Volltext

Socializing to Co-Produce: Pathways to Consumers’ Financial Well-Being von Guo, Lin, Arnould, Eric J., Gruen, Thomas W., Tang, Chuanyi

Volltext

The effects of supplier-to-buyer identification on operational performance—An empirical investigation of inter-organizational identification in automotive relationships von Corsten, Daniel, Gruen, Thomas, Peyinghaus, Marion

Volltext

Heart, head, and hand: a tripartite conceptualization, operationalization, and examination of brand loyalty von Dapena-Baron, Marta, Gruen, Thomas W., Guo, Lin

Volltext

Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations von Gruen, Thomas W., Summers, John O., Acito, Frank

Volltext

Customer-to-customer exchange: Its MOA antecedents and its impact on value creation and loyalty von Gruen, Thomas W., Osmonbekov, Talai, Czaplewski, Andrew J.

Volltext

Lessons from the 2023 doctoral competition for conceptual articles: Identifying, nurturing, and publishing von Bove, Liliana L., Gruen, Thomas W.

Volltext

Clinical and Radiographic Results of Metal-on-Metal Hip Resurfacing with a Minimum Ten-Year Follow-up von Amstutz, Harlan C., Le Duff, Michel J., Campbell, Patricia A., Gruen, Thomas A., Wisk, Lauren E.

Volltext

In Vivo Performance of Moderately Crosslinked, Thermally Treated Polyethylene in a Prospective Randomized Controlled Primary Total Knee Arthroplasty Trial von Kindsfater, Kirk A., MD, Pomeroy, Donald, MD, Clark, Charles R., MD, Gruen, Thomas A., MS, Murphy, Jeff, MS, Himden, Sam, BA, CCRA

Volltext

Desperately seeking shelf availability: an examination of the extent, the causes, and the efforts to address retail out-of-stocks von Corsten, Daniel, Gruen, Thomas

Volltext

Value attenuation and retail out-of-stocks: A service-dominant logic perspective von Ehrenthal, Joachim C.F., Gruen, Thomas W., Hofstetter, Joerg S

Volltext

Minimum 5-Year Results of Modular Metal-On-Metal Total Hip Arthroplasty von Kindsfater, Kirk A., MD, Sychterz Terefenko, Christi J., MS, Gruen, Thomas A., MS, Sherman, Cynthia M., RN

Volltext

A goal-driven framework for compliance-dependent services: Pathways to customer satisfaction and well-being von Tang, Chuanyi, Guo, Lin, Gruen, Thomas

Volltext

Prevalence and Clinical Relevance of Radiographic Signs of Impingement in Metal-on-Metal Hybrid Hip Resurfacing von Gruen, Thomas A, Le Duff, Michel J, Wisk, Lauren E, Amstutz, Harlan C

Volltext

Radiographic evaluation of a monoblock acetabular component: a multicenter study with 2- to 5-year results von Gruen, Thomas A, Poggie, Robert A, Lewallen, David G, Hanssen, Arlen D, Lewis, Randall J, O'Keefe, Thomas J, Stulberg, S David, Sutherland, Charles J

Volltext

The relationships between femoral cortex geometry and tissue mechanical properties von Yeni, Yener N., Brown, Christopher U., Gruen, Thomas A., Norman, Timothy L.

Volltext

Who pays more (or less) for pro-environmental consumer goods? Using the auction method to assess actual willingness-to-pay von Barber, Nelson A., Bishop, Melissa, Gruen, Thomas

Volltext

Midterm Results with the PFC Sigma Total Knee Arthroplasty System von Dalury, David F., MD, Gonzales, Ricardo A., MD, Adams, Mary Jo, RN, Gruen, Thomas A., MS, Trier, Kathy, PhD

Volltext