Lodging quality index (LQI): assessing customers' perceptions of quality delivery von Getty, Juliet M, Getty, Robert L

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Quality Assessment of Hotel & Restaurant Management Graduates: Are we Meeting our Mission? von Getty, Juliet M., Tas, Richard F., Getty, Robert L.

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Lodging quality index LQI assessing customers perceptions of quality delivery von Getty, Juliet M., Getty, Robert L.

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Employee Job Satisfaction Determinants Within a National Restaurant Company von Tas, Richard F., Spalding, J.B., Getty, Juliet M.

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Service Quality Starts with Employees von Getty, Juliet M., Getty, Robert L.

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Service quality starts with employees von Getty, Juliet M, Getty, Robert L

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Ergonomics Oriented to Processes Becomes a Tool for Continuous Improvement von Getty, Robert L., Getty, Juliet

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Structural model of relations among quality, satisfaction, and recommending behavior in lodging decisions von Thompson, Kenneth N.

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The marketing of services: A quality perspective von Crawford, John, Getty, Juliet

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The Marketing of Services: A Quality Perspective von Crawford, John C, Getty, Juliet M.

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Food bars: a creative approach to maximize profits von Palakurthi, R.R, Getty, J.M, DeMicco, F.J

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