Customer Care: A Training Manual for Library Staff von Gannon-Leary, Pat, McCarthy, Michael

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The loneliness of the long distance researcher von Gannon-Leary, Pat, Fontainha, Elsa, Bent, Moira

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Customer Care von Pat Gannon-Leary, Michael McCarthy

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Peer mentoring - is a virtual form of support a viable alternative? von Smailes, Joanne, Gannon-Leary, Pat

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Eyes, ears and technology: An evaluation of the use of video‐conferencing in BPR workshops von Carr, James, Gannon‐Leary, Pat, Allen, Bernadette, Beattie‐Huggan, Patsy, McMurray, Anne, Smith, Nishka

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Enhancing ICT skills: the how, who and when - illustrations from the JUBILEE project von Gannon-Leary, Pat, Banwell, Linda, Childs, Sue

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Peer Mentoring--Is a Virtual Form of Support a Viable Alternative? von Smailes, Joanne, Gannon-Leary, Pat

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The impact of Scottish National Vocational Qualifications on the ILS and Records Management sectors (INSIST) von Gannon-Leary, Pat

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Glut of information, dearth of knowledge? A consideration of the information needs of practitioners identified during the FAME project von Gannon-Leary, Pat

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'E' for exposed? E-mail and privacy issues von Gannon-Leary, Pat

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Collaboration and partnership: A review and reflections on a national project to join up local services in England von Gannon-Leary, Pat, Baines, Sue, Wilson, Rob

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Supporting learning in practice in the EBL curriculum: pre-registration students’ access to learning resources in the placement setting von Walton, Graham, Smith, Ann, Gannon-Leary, Pat, Middleton, Anne

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The loneliness of the long distance researcher: User research and technology, part 2 von GANNON-LEARY, Pat, FONTAINHA, Elsa, BENT, Moira

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WEAVER, M. (ed.) Transformative learning support models in HE: educating the whole student. London: Facet Press. 2008 von Gannon-Leary, Pat

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(Preliminary) Guide to dicussion groups & lists for LIS researchers von Cookman, Noelleen, Gannon-Leary, Pat, Nankivell, Clare, Sumsion, John

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JUBILEE: monitoring user information behaviour in the electronic age von Banwell, Linda, Gannon-Leary, Pat

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'Making a Difference' to nurse education: the impact on HE libraries von GANNON-LEARY, Pat, WAKEHAM, Maurice, WALTON, Graham

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The onus on us? Stage one in developing an i-Trust model for our users von Pickard, Alison Jane, Gannon-Leary, Pat, Coventry, Lynne

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An evaluation of the Development of the People's Network in the North East von Gannon-Leary, Pat, Banwell, Linda, Parker, Sandra

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Selling the JUBILEE Project: issues arising from a methodology von Gannon-Leary, Pat, Banwell, Linda, Childs, Sue

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