Group Support Systems: A Descriptive Evaluation of Case and Field Studies von Fjermestad, Jerry, Hiltz, Starr Roxanne

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An analysis of communication mode in group support systems research von Fjermestad, Jerry

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Does Medium Matter? A Comparison of Initial Meeting Modes for Virtual Teams von Hyo-Joo Han, Hiltz, S. R., Fjermestad, J., Yuanqiong Wang

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Electronic Commerce Customer Relationship Management: An Assessment of Research von Romano Jr, Nicholas C., Fjermestad, Jerry

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Virtual Group Strategic Decision Making Using Structured Conflict and Consensus Approaches von Fjermestad, Jerry

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The Impact of Importance and Distribution on Information Exchange in Team Decision Making: Preliminary Results von Osatuyi, B., Hiltz, S. R., Fjermestad, J.

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An analysis of online customer complaints: implications for Web complaint management von Yooncheong Cho, Il Im, Hiltz, R., Fjermestad, J.

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Change and Resistance Help for the Practitioner of Change von Egan, R.W., Fjermestad, J.

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Privacy and Security in the Age of Electronic Customer Relationship Management von Romano Jr, Nicholas C, Fjermestad, Jerry

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E-Commerce Customer Relationship Management HICSS-38 von Fjermestad, J., Romano, N.C.

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Introduction to the Special Section: Advances in Electronic Commerce Customer Relationship Management von Fjermestad, Jerry, Romano, Nicholas C.

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Electronic Commerce Customer Relationship Management: A Research Agenda von Romano, Nicholas C, Fjermestad, Jerry

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Leadership Styles in Virtual Team Context: Limitations, Solutions and Propositions von Suling Zhang, Fjermestad, J., Tremaine, M.

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Introduction to the Special Section: Electronic Commerce Customer Relationship Management (ECCRM) von Romano, Nicholas C., Fjermestad, Jerry

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Minitrack Introduction von Schierholz, R., Kolbe, L.M., Romano, N.C., Fjermestad, J.

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High versus low performing virtual design teams: a preliminary analysis of communication von Ocker, R.J., Fjermestad, J.

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Electronic commerce customer relationship management (ECCRM) minitrack introduction von Romano, N.C., Fjermestad, J.

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Introduction to the asynchronous learning networks mini-track von Hiltz, S.R., Fjermestad, J.

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Case and field studies of group support systems: an empirical assessment von Fjermestad, J., Hiltz, S.R.

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An eight experiment sequence to determine reading equality von Coll, Joan H., Fjermestad, Jerry, Coll, Richard

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