Exploring the e-CRM – e-customer- e-loyalty nexus: a Kenyan commercial bank case study von Oumar, Timothy K, Eric E Mang’Unyi, Govender, Krishna K, Rajkaran, Sookdhev

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Bank customer loyalty and satisfaction: the influence of virtual e-CRM von Mang’unyi, Eric E., Khabala, Oumar T., Govender, Krishna Kistn

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Factors impeding African immigrant entrepreneurs' progression in selected small and medium enterprises: Evidence from a local municipality in South Africa von Ngota, Bernard L, Mang'unyi, Eric E, Rajkaran, Sookdhev

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Employment creation in Kenya: exploring the Jua Kali enterprises von Mang’unyi, Eric Ernest, Mwanzia, Christine W, Govender, Krishna

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The relationship between e-CRM and customer loyalty: a Kenyan Commercial Bank case study von Eric E Mang’unyi, Khabala, Oumar T

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Antecedents to consumer buying behavior: the case of consumers in a developing country von E. Mang’unyi, Eric, K. Govender, Krishna

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AFRICAN IMMIGRANT ENTREPRENEURSHIP: A CATALYST FOR SKILLS TRANSFER von Ngota, Bernard Lama, Rajkaran, Sookdhev, Mang'unyi, Eric E

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Responsible leadership actions and achievement of societal purpose: Perspectives from the Kenyan health NGO sector von C. Ng’etich, Angela, E. Mang’unyi, Eric

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Exploring Relationships between Education Level and Unemployment von Mpendulo, Grabe, Mang’unyi, Eric E.

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Exploring private universities service quality in Kenya: A structural equation modeling technique von Mang’unyi, Eric E.

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The Meanings of “Good Service Quality”: Insights from a Private University Brand in the Kingdom of Bahrain von Mahmood A. Husain Mahmood, Eric E. Mang'unyi

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The Meanings of “Good Service Quality”: Insights from a Private University Brand in the Kingdom of Bahrain von Mahmood A. Husain Mahmood, Eric E. Mang'unyi

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The Meanings of “Good Service Quality”: Insights from a Private University Brand in the Kingdom of Bahrain von Mahmood A. Husain Mahmood, Eric E. Mang'unyi

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Using the Higher Education Performance Framework to Assess Service Quality and Satisfaction among Private University Students von Eric E. Mang’unyi, Krishna K. Govender

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Using the Higher Education Performance Framework to Assess Service Quality and Satisfaction among Private University Students von Eric E. Mang'unyi, Krishna K. Govender

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Using the Higher Education Performance Framework to Assess Service Quality and Satisfaction among Private University Students von Eric E. Mang'unyi, Krishna K. Govender

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Factors impeding African immigrant entrepreneurs' progression in selected small and medium enterprises : evidence from a local municipality in South Africa - original research von Ngota, Bernard L, Mang'unyi, Eric E, Rajkaran, Sookdhev

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Perceived Service Quality (SQ) and Customer Satisfaction (CS): Students’ Perceptions of Kenyan Private Universities von Mang’unyi, Eric E., Govender, Krishna K.

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Using the Higher Education Performance Framework to Assess Service Quality and Satisfaction among Private University Students von Mang, Eric E, Govender, Krishna K

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Business Continuity Management and the Influence of Strategic Factors: The Case of Private Security Companies in Kenya von Eric E. Mangunyi, Krishna K. Govender

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