Business‐to‐business relationship quality: An IMP interaction‐based conceptualization and measurement von Woo, Ka‐shing, Ennew, Christine T.

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Impact of Participative Service Relationships on Quality, Satisfaction and Retention: An Exploratory Study von Ennew, Christine T., Binks, Martin R.

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Foreign Universities in China: a case study von ENNEW, CHRISTINE T., FUJIA, YANG

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Trust in financial services: Retrospect and prospect von Devlin, James F, Ennew, Christine T, Sekhon, Harjit S, Roy, Sanjit K

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Measuring business-to-business professional service quality and its consequences von Woo, Ka-shing, Ennew, Christine T.

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Self-gift giving: Understanding consumers and exploring brand messages von Heath, Maria Teresa, Tynan, Caroline, Ennew, Christine T.

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Would you believe it? A detailed investigation of believability in comparative price advertising von Devlin, James F., Ennew, Christine T., McKechnie, Sally, Smith, Andrew

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Adoption of Customer Relationship Management in the Service Sector and Its Impact on Performance von Law, Agnes K. Y., Ennew, Christine T., Mitussis, Darryn

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Measuring Users’ Value Experience on a Travel Website (e-Value): What Value Is Cocreated by the User? von Mohd-Any, Amrul Asraf, Winklhofer, Heidi, Ennew, Christine

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Trust, ethics and relationship satisfaction von Bejou, David, Ennew, Christine T, Palmer, Adrian

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The Impact of Service Quality and Service Characteristics on Customer Retention: Small Businesses and their Banks in the UK von Ennew, Christine T., Binks, Martin R.

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Managing word of mouth communication: empirical evidence from India von Ennew, Christine T, Banerjee, Ashish K, Li, Derek

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Trustworthiness and trust: influences and implications von Sekhon, Harjit, Ennew, Christine, Kharouf, Husni, Devlin, James

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Growing Firms and the Credit Constraint von Binks, Martin R., Ennew, Christine T.

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Developing a Market Orientation in a Transitional Economy: The Role of Government Regulation and Ownership Structure von Qu, Riliang, Ennew, Christine T.

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Weapons of mass instruction? The rhetoric and reality of online learning von Ennew, Christine T, Fernandez-Young, Anita

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Brand equity in higher education von Mourad, Maha, Ennew, Christine, Kortam, Wael

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Good and bad customers: the benefits of participating in the banking relationship von Ennew, Christine T

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What We Believe Is Not Always What We Do: An Empirical Investigation into Ethically Questionable Behavior in Consumption von Fukukawa, Kyoko, Ennew, Christine

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The Relationship between U.K. Banks and Their Small Business Customers von Binks, Martin R., Ennew, Christine T.

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