Randstad's business model of innovation: Results from an exploratory study in the temporary staffing industry von Den Hertog, Pim, De Jong, Gjalt

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Capabilities for managing service innovation: towards a conceptual framework von den Hertog, Pim, van der Aa, Wietze, de Jong, Mark W

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Measuring innovation in a 'low-tech' service industry: the case of the Dutch hospitality industry von Hertog, Pim Den, Gallouj, Faïz, Segers, Jeroen

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The case of market and system failures in services innovation von Rubalcaba, Luis, Gallego, Jorge, Hertog, Pim Den

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Intangibles: The soft side of innovation von den Hertog, Pim, Bilderbeek, Rob, Maltha, Sven

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The Moderating Role of Tangibility in Synchronous Innovation in Services von Alexiev, Alexander S., Janssen, Matthijs, den Hertog, Pim

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The Moderating Role of Tangibility in Synchronous Innovation in Services von Alexiev, Alexander S, Janssen, Matthijs, den Hertog, Pim

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Technology-Based Knowledge-Intensive Business Services in the Netherlands: Their Significance as a Driving Force behind Knowledge-Driven Innovation von Bilderbeek, Rob, den Hertog, Pim

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Technology Assessment and Technology Policy in Europe: New Concepts, New Goals, New Infrastructures von Smits, Ruud, Leyten, Jos, Den Hertog, Pim

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On the Soft Side of Innovation: Services Innovation and its Policy Implications von Hertog, Pim den, Broersma, Lourens, Ark, Bart van

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ON THE SOFT SIDE OF INNOVATION: SERVICES INNOVATION AND ITS POLICY IMPLICATIONS1 von den Hertog, Pim, Broersma, Lourens, Bart van Ark

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Knowledge-intensive business services: users, carriers and sources of innovation von Miles, Ian, Kastrinos, Nikos, Bilderbeek, Rob, Hertog, Pim den, Flanagan, Kieron, Huntink, Willem, Bouman, Mark

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Intangibles von den Hertog, Pim, Bilderbeek, Rob, Maltha, Sven

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Innovative Clusters: Drivers of National Innovation Systems von Publishing, OECD

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Strategic innovation in service industries: Managing shifting boundaries von de Jong, M W, den Hertog, P H

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Introduction and Overview von den Hertog, Pim

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Innovation and technological specialisation von Straßberger, Florian, Preißl, Brigitte, Hirschhausen, Christian von, Beise, Marian, Belitz, Heike, Jungmittag, Andre, Grupp, Hariolf, Hullmann, Angela, Gehrke, B, Legler, H, Bilderbeek, Rob, Hertog, Pim den, Bitzer, Jürgen

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Horizontal Co-ordination of Innovation Policies: Information Society Policies in the Netherlands von den Hertog, Pim, de Groot, Hilde

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Innovation in the Dutch Construction Cluster von OECD Publishing

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Creating and Sustaining Innovative Clusters: Towards a Synthesis von OECD Publishing

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