Beyond satisfaction: using the Dynamics of Care assessment to better understand patients' experiences in care von Rapkin, Bruce, Weiss, Elisa, Chhabra, Rosy, Ryniker, Laura, Patel, Shilpa, Carness, Jason, Adsuar, Roberto, Kahalas, Wendy, Delemarter, Carol, Feldman, Ira, Delorenzo, Judy, Tanner, Ellen

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