Face of CEO in corporate publicity affects viewer regard for the firm von Dean, Dwane H

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Physical appearance stereotypes for service occupations von Dean, Dwane H

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After the Accident: Is There a Blame Bias Against the Airline? von Dean, Dwane H.

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Visual Antecedents of Patronage: Personal and Professional Items in the Servicescape von Dean, Dwane H.

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The Dimensionality of the Maslach Burnout Inventory across Small Business Owners and Educators von Boles, James S., Dean, Dwane H., Ricks, Joe M., Short, Jeremy C., Wang, Guangping

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Young adult perception of visible tattoos on a white-collar service provider von Dean, Dwane H

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Anticipating Consumer Reaction to RFID-Enabled Grocery Checkout von Dean, Dwane H.

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Self-control and perceived physical risk in an extreme sport von Dean, Dwane H

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Gender, ethnic identity and patronage likelihood for a unisex hair salon von Dean, Dwane H

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Rental experience and likelihood to purchase rental car insurance among young adults von Dean, Dwane H

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A path model of perceived financial risk in casino blackjack von Dean, Dwane H

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Comparing three signals of service quality von Dean, Dwane H, Lang, Jane M

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Spatial visualization and the gender gap in videogame interest among young adults von Dean, Dwane H

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Consumer Evaluation of Low Price Guarantees: The Moderating Role of Reference Price and Store Image von Biswas, Abhijit, Pullig, Chris, Yagci, Mehmet I., Dean, Dwane H.

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Consumer perceptions of visible tattoos on service personnel von Dean, Dwane H.

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Shopper age and the use of self-service technologies von Dean, Dwane H.

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What's wrong with IVR self-service von Dean, Dwane H.

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Consumer Reaction to Negative Publicity: Effects of Corporate Reputation, Response, and Responsibility for a Crisis Event von Dean, Dwane Hal

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Consumer Evaluation of Low Price Guarantees: The Moderating Role of Reference Price and Store Image von Biswas, Abhijit, Pullig, Chris, Yagci, Mehmet I., Dean, Dwane H.

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Effects of orchiectomy on spleen cell mitogen response and on the thymus of aged mice von Dean, Dwane H., Hiramoto, Raymond N., Ghanta, Vithal K., Hiramoto, Nancy S., Wall, Cherie N.

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