An extended model of the antecedents and consequences of consumer satisfaction for hospitality services von Ekinci, Yuksel, Dawes, Philip L, Massey, Graham R

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Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction von Ekinci, Yuksel, Dawes, Philip L.

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Guanxi, Trust, and Long-Term Orientation in Chinese Business Markets von Lee, Don Y., Dawes, Philip L.

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The antecedents and consequence of functional and dysfunctional conflict between Marketing Managers and Sales Managers von Massey, Graham R., Dawes, Philip L.

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Personal characteristics, trust, conflict, and effectiveness in marketing sales working relationships von Massey, Graham R, Dawes, Philip L

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Antecedents of conflict in marketing's cross-functional relationship with sales von Dawes, Philip L, Massey, Graham R

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A study of relationship effectiveness between marketing and sales managers in business markets von Dawes, Philip L., Massey, Graham R.

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Organizational learning in high-technology purchase situations: The antecedents and consequences of the participation of external IT consultants von Dawes, Philip L., Lee, Don Y., Midgley, David

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The Composition of Consideration and Choice Sets in Undergraduate University Choice: An Exploratory Study von Dawes, Philip L., Brown, Jennifer

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A model of the effects of technical consultants on organizational learning in high-technology purchase situations von Dawes, Philip L.

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Determinants of Awareness, Consideration, and Choice Set Size in University Choice von Dawes, Philip L., Brown, Jennifer

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The Determinants of Choice Set Structure in High-Technology Business Markets von Patterson, Paul G., Dawes, Philip L.

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Criteria used to select management consultants von Dawes, Philip L., Dowling, Grahame R., Patterson, Paul G.

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Information Control and Influence in Emergent Buying Centers von Dawes, Philip L., Lee, Don Y., Dowling, Grahame R.

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Personal characteristics, trust, conflict, and effectiveness in marketingsales working relationships von Massey, Graham R., Dawes, Philip L.

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Information Control and Influence in Emergent Buying Centers von Dawes, Philip L., Lee, Don Y., Dowling, Grahame R.

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Involvement of technical consultants in high technology business markets von Dawes, Philip L., Patterson, Paul G., Midgley, David F.

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Informal information control in complex technological purchase situations von Dawes, Philip L., Lee, Don Y., Dowling, Grahame R.

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Factors affecting the structure of buying centers for the purchase of professional business advisory services von Dawes, Philip L., Dowling, Grahame R., Patterson, Paul G.

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Antecedents of conflict in marketing's crossfunctional relationship with sales von Dawes, Philip L., Massey, Graham R.

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