The Complementarity of Frontline Service Employee Creativity and Attention to Detail in Service Delivery von Sok, Phyra, Sok, Keo Mony, Danaher, Tracey S., Danaher, Peter J.

Volltext

Improving How Clinicians Communicate With Patients: An Integrative Review and Framework von Danaher, Tracey S., Berry, Leonard L., Howard, Chuck, Moore, Sarah G., Attai, Deanna J.

Volltext

Where, When, and How Long: Factors That Influence the Redemption of Mobile Phone Coupons von DANAHER, PETER J., SMITH, MICHAEL S., RANASINGHE, KULAN, DANAHER, TRACEY S.

Volltext

Customer Effort in Value Cocreation Activities: Improving Quality of Life and Behavioral Intentions of Health Care Customers von Sweeney, Jillian C., Danaher, Tracey S., McColl-Kennedy, Janet R.

Volltext

Advertising Effectiveness for Multiple Retailer-Brands in a Multimedia and Multichannel Environment von Danaher, Peter J., Danaher, Tracey S., Smith, Michael Stanley, Loaiza-Maya, Ruben

Volltext

Dynamic Customer Value Cocreation in Healthcare von Danaher, Tracey S., Danaher, Peter J., Sweeney, Jillian C., McColl-Kennedy, Janet R.

Volltext

Service Research in Health Care: Positively Impacting Lives von Danaher, Tracey S., Gallan, Andrew S.

Volltext

Service Safety in the Pandemic Age von Berry, Leonard L., Danaher, Tracey S., Aksoy, Lerzan, Keiningham, Timothy L.

Volltext

How do you feel today? Managing patient emotions during health care experiences to enhance well-being von McColl-Kennedy, Janet R., Danaher, Tracey S., Gallan, Andrew S., Orsingher, Chiara, Lervik-Olsen, Line, Verma, Rohit

Volltext

Building thermal model reduction using nonlinear constrained optimization von Gouda, M.M., Danaher, S., Underwood, C.P.

Volltext

Multiple psychological climates and employee self-regulatory focus: Implications for frontline employee work behavior and service performance von Sok, Keo Mony, Danaher, Tracey S., Sok, Phyra

Volltext

Matching the Personal Initiative Capabilities of FLEs to Their Self-Regulatory Processes and the Firm's Initiative Climate von Sok, Phyra, Danaher, Tracey S., Sok, Keo Mony

Volltext

Long-term oxidation of newly developed HIPIMS and PVD coatings with neural network prediction modelling von Danaher, S., Dudziak, T., Datta, P.K., Hasan, R., Leung, P.S.

Volltext

When Patients and Their Families Feel Like Hostages to Health Care von Berry, Leonard L., Danaher, Tracey S., Beckham, Dan, Awdish, Rana L.A., Mate, Kedar S.

Volltext

In Reply: Where Reshaping Communications in Healthcare Service Begins von Berry, Leonard L., Danaher, Tracey S., Moore, Sarah G., Howard, Chuck, Attai, Deanna J.

Volltext

Improving Nonclinical and Clinical-Support Services: Lessons From Oncology von Berry, Leonard L., Deming, Katie A., Danaher, Tracey S.

Volltext

ARTIFICIAL LANGUAGES IN CZECH LITERATURE: INTRODUCTION von Danaher, David S

Volltext

Case 20-2020: A 7-Year-Old Girl with Severe Psychological Distress after Family Separation von Gartland, Matthew G, Hidalgo, Jose A, Danaher, Fiona S

Volltext

Quasi-adaptive fuzzy heating control of solar buildings von Gouda, M.M., Danaher, S., Underwood, C.P.

Volltext

The Magnitude of Change Effect in Store Remodeling von Ferraro, Carla R., Danaher, Tracey S., Danaher, Peter J., Sands, Sean J.

Volltext