Sustainable innovation adoption barriers: water sustainability, food production and drip irrigation in Australia von Greenland, Steven, Levin, Elizabeth, Dalrymple, John F, O’Mahony, Barry

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A conceptual overview of a holistic model for quality in higher education von Srikanthan, Gitachari, Dalrymple, John F

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Product customisation and manufacturing strategy von Spring, Martin, Dalrymple, John F.

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Exploring infrastructure procurement by Australian state governments von Staples, Warren J., Dalrymple, John F.

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Editorial von Dalrymple, John F.

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Editorial von Dalrymple, John F

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Editorial von Dalrymple, John F.

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Foreword von Dalrymple, John F.

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Foreword von Dalrymple, John F

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Foreword von Chatterji, Madhabi, Dalrymple, John F

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Improving performance: quality costs with a new name? von Keogh, William, Dalrymple, John F, Atkins, Martin H

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Measuring service quality in local government: the SERVQUAL approach von Donnelly, Mike, Wisniewski, Mik, Dalrymple, John F, Curry, Adrienne C

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Auditing excellence in call centres: access is a corporate responsibility von Sewell-Staples, Warren J, Dalrymple, John F, Phipps, Katherine

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Editorial von Dalrymple, John F

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Measuring service quality in local government the SERVQUALapproach von Donnelly, Mike, Wisniewski, Mik, Dalrymple, John F., Curry, Adrienne C.

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The Use and Development of Information Systems and Technology in Scottish Local Government von Donnelly, Mike, Dalrymple, John F, Hollingsworth, Ivan P

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Auditing excellence in call centres: Access is a corporate responsiblility von Sewell-Staples, Warren J, Dalrymple, John F, Phipps, Katherine

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Human resource issues in quality costs: Results from a longitudinal study von Keogh, William, Atkins, Martin H., Dalrymple, John F.

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A correlation method for the estimation of retention times at full-scale sewage treatment plants von Crowther, John M., Dalrymple, John F., Woodhead, Terence, Coackley, Peter, Hamilton, Ian M.

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Human resource issues in quality costs: Results from a longitudinal study von Keogh, William, Atkins, Martin H, Dalrymple, John F

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