How important are different socially responsible marketing practices? An exploratory study of gender, race, and income differences von Patino, Anthony, D. Kaltcheva, Velitchka, Pitta, Dennis, Sriram, Ven, D. Winsor, Robert

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Do customer relationships mitigate or amplify failure responses? von Kaltcheva, Velitchka D., Winsor, Robert D., Parasuraman, A.

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A model of trust and compliance in franchise relationships von Davies, Mark A.P., Lassar, Walfried, Manolis, Chris, Prince, Melvin, Winsor, Robert D.

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Improving Student Presentation Skills Using Asynchronous Video-Based Projects von Namin, Aidin, Ketron, Seth C., Kaltcheva, Velitchka D., Winsor, Robert D.

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An Empirical Examination of the “Rule of Three”: Strategy Implications for Top Management, Marketers, and Investors von Uslay, Can, Altintig, Z. Ayca, Winsor, Robert D

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Impact of promotions on shopper price comparisons von Kaltcheva, Velitchka D., Winsor, Robert D., Patino, Anthony, Shapiro, Stewart

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Manifest Conflict and Conflict Aftermath in Franchise Systems: A 10-Year Examination von Winsor, Robert D., Manolis, Chris, Kaufmann, Patrick J., Kashyap, Vishal

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The Regulation of Dietary Supplements Within the United States: Flawed Attempts at Mending a Defective Consumer Safety Mechanism von QUINONES, RALPH L., WINSOR, ROBERT D., PATINO, ANTHONY, HOFFMANN, PETER

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An Integrative Framework of Buyer-Supplier Negative Relationship Quality and Dysfunctional Interfirm Conflict von Prince, Melvin, Palihawadana, Dayananda, Davies, Mark A. P., Winsor, Robert D.

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An Empirical Examination of the "Rule of Three": Strategy Implications for Top Management, Marketers, and Investors von Uslay, Can, Altintig, Z. Ayca, Winsor, Robert D.

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Service quality perspectives and satisfaction in private banking von Lassar, Walfried M, Manolis, Chris, Winsor, Robert D

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The Impact of Customers' Relational Models on Price-Based Defection von Kaltcheva, Velitchka D., Winsor, Robert D., Parasuraman, A.

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The effects of organizational culture and market orientation on the effectiveness of strategic marketing alliances von Leisen, Birgit, Lilly, Bryan, Winsor, Robert D

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Service quality perspectives and satisfaction in private banking von Lassar, Walfried M, Manolis, Chris, Winsor, Robert D

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Differentiating goods and services retailing using form and possession utilities von Winsor, Robert D., Sheth, Jagdish N., Manolis, Chris

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The Hunt-Vitell General Theory of Marketing Ethics: Can It Enhance Our Understanding of Principal-Agent Relationships in Channels of Distribution? von Vermillion, Leslie J., Lassar, Walfried M., Winsor, Robert D.

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The Resurrection of Taylorism: Total Quality Management's Hidden Agenda von Boje, David M, Winsor, Robert D

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Marketing under conditions of chaos: Percolation metaphors and models von Winsor, Robert D.

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Corporate and Brand Web Sites as Customer Relationship Management Tools: An Overview of Alternative Approaches von Winsor, Robert D., Leisen, Birgit, Leach, Mark, Liu, Annie

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The Moderating Effect of Solidarity as Conduct: A Theoretical and Empirical Perspective von Manolis, Chris, Gassenheimer, Jule B., Winsor, Robert D.

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