Some soft measures for performance analysis: The “core” dimensions of expert system quality von Sharma, R.S., Conrath, D.W.

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A socio-technical model for deploying expert systems. I. The general theory von Sharma, R.S., Conrath, D.W., Dilts, D.M.

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An office analysis methodology using Petri nets and playscripts von Ang, J.S.K., Conrath, D.W.

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Evaluating expert systems using a multiple-criteria, multiple-stakeholder approach von Conrath, D.W., Sharma, R.S.

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The social context of multiperson, multiattribute decisionmaking von Irving, R.H., Conrath, D.W.

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The electronic office and organizational behavior — measuring office activities von Conrath, D.W, Higgins, C.A, Thanchenkary, C.S, Wright, W.M

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