Producing competitive advantage from an infrastructure technology: The case of cloud computing von Luo, Xin (Robert), Zhang, Wei, Bose, Ranjit, Li, Han, Chung, Q B

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Making a case for speech analytics to improve customer service quality: Vision, implementation, and evaluation von Scheidt, Scott, Chung, Q.B.

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Impact of process change on customer perception of waiting time: a field study von Luo, Wenhong, J. Liberatore, Matthew, L. Nydick, Robert, B. Chung, Q, Sloane, Elliot

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Using the analytic hierarchy process as a clinical engineering tool to facilitate an iterative, multidisciplinary, microeconomic health technology assessment von Sloane, Elliot B., Liberatore, Matthew J., Nydick, Robert L., Luo, Wenhong, Chung, Q.B.

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Knowledge acquisition for expert systems in accounting and financial problem domains von Wagner, W.P, Otto, J, Chung, Q.B

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A framework for performance measurement in the e-business environment von Bremser, Wayne G., Chung, Q.B.

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Lessons learned from developing a mission-critical expert system with multiple experts through rapid prototyping von Bloom, P.C, Chung, Q.B

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Implementing corporate intranets: lessons learned from two high-tech firms von Wagner, William P, Chung, Q.B, Baratz, Todd

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Strategic alliance of small firms in knowledge industries: A management consulting perspective von Chung, Q B, Luo, Wenhong, Wagner, William P

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Influence of model management systems on decision making: empirical evidence and implications von Chung, Q B, Willemain, T R, O'Keefe, R M

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Framework for change notification and view synchronization in distributed model management systems von Huh, Soon-Young, Kim, Hyung-Min, Chung, Q.B

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Role of software in developing managerial decision strategies von Chung, Q.B

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Rho: A decision support system for pricing in law firms von Tavana, Madjid, Chung, QB, Kennedy, Dennis T.

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Selection of knowledge acquisition techniques based upon the problem domain characteristics of production and operations management expert systems von Wagner, William P., Najdawi, Mohammad K., Chung, Q.B.

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Modeling By Elaboration: An Application To Visual Process Simulation von Nydick, Robert L., Liberatore, Matthew J., Chung, Q B.

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A model management framework for heterogeneous algebraic models: Object-oriented database management systems approach von Huh, S.Y., Chung, Q.B.

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Collaborative Model Management In Departmental Computing von Huh, Soon-Young, Chung, Q. B., Kim, Hyung-Min

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The impact of problem domains and knowledge acquisition techniques: a content analysis of P/OM expert system case studies von Wagner, W.P, Chung, Q.B, Najdawi, M.K

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A Bring-Your-Own-Device Case for Use in the Classroom von Bierstaker, James, Chung, Q. B., Lee, Johnny JiungYee, Sipior, Janice

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Extensible markup language and knowledge management von Otto, James R, Cook, James H, Chung, Q.B

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