What threatens retail employees' thriving at work under leader‐member exchange? The role of store spatial crowding and team negative affective tone von Xu, Angela J., Loi, Raymond, Chow, Cheris W. C.

Volltext

Customer misbehavior and store managers' work‐to‐family enrichment: The moderated mediation effect of work meaningfulness and organizational affective commitment von Loi, Raymond, Xu, Angela J., Chow, Cheris W. C., Kwok, Jonathan M. L.

Volltext

Turning the tables: Mitigating effects of proactive personality on the relationships between work-to-family conflict and work- and nonwork-related outcomes von P. Lau, Victor, Yee Wong, Yin, W.C. Chow, Cheris

Volltext

Effects of Comparative Advertising in High-and Low-Cognitive Elaboration Conditions von Chow, Cheris W. C., Luk, Chung-Leung

Volltext

Customers' adoption of banking channels in Hong Kong von Wan, Wendy W.N, Luk, Chung-Leung, Chow, Cheris W.C

Volltext

The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity von Chan, Irene Cheng Chu, Lam, Long W., Chow, Cheris W.C., Fong, Lawrence Hoc Nang, Law, Rob

Volltext

Can taking charge at work help hospitality frontline employees enrich their family life? von Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.

Volltext

Motivation of travel agents' customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation von Chow, Cheris W.C., Lai, Jennifer Y.M., Loi, Raymond

Volltext

Driving Retail Cross-Selling von Xu, Angela J., Loi, Raymond, Chow, Cheris W. C., Lin, Vicky S. Z.

Volltext

Linking customer participation to service employees’ work‐to‐family enrichment: The role of job crafting and OBSE von Loi, Raymond, Xu, Angela J., Chow, Cheris W.C., Chan, Wilco W.H.

Volltext

The interactive effect of LMX and LMX differentiation on followers' job burnout: evidence from tourism industry in Hong Kong von Lai, Jennifer Y. M., Chow, Cheris W. C., Loi, Raymond

Volltext

Buffering negative impacts of jaycustomer behavior on service employees von Tan, Alice J.M, Loi, Raymond, Lam, Long W, Chow, CherisW.C

Volltext

Online group‐buying: The effect of deal popularity on consumer purchase intention von Chow, Cheris W. C., Chow, Clement S. F., Lai, Jennifer Y. M., Zhang, Lida L.

Volltext

Turning Hotel Employees Into Brand Champions: The Roles of Well-Connected Leaders and Organizational Identification von Chan, Wilco W. H., Chow, Cheris W. C., Loi, Raymond, Xu, Angela J.

Volltext

Consumer responses to sexual advertising: The intersection of modernization, evolution, and international marketing von Wan, Wendy WN, Luk, Chung-Leung, Chow, Cheris WC

Volltext

Does Service Employee Arrogance Discourage Sales of Luxury Brands in Emerging Economies? von Wang, Xuehua, Chow, Cheris W. C., Luk, Chung Leung

Volltext

What good soldiers are made of: the role of personality similarity von Lai, Jennifer YM, Lam, Simon SK, Chow, Cheris WC

Volltext

Interpersonal Relationship, Service Quality, Seller Expertise: How Important Are They to Adolescent Consumers? von Wan, Wendy W. N., Luk, Chung-Leung, Fam, Kim-Shyan, Wu, Peiguan, Chow, Cheris W. C.

Volltext

Consumers' Views of Feng Shui: Antecedents and Behavioral Consequences von Luk, Chung-Leung, Wan, Wendy W. N., Chow, Raymond P. M., Chow, Cheris W. C., Fam, Kim-Shyan, Wu, Peiguan, Kim, Sarang

Volltext

Turning the tables von P. Lau, Victor, Yee Wong, Yin, W.C. Chow, Cheris

Volltext