Optimal Scheduling of Proactive Service with Customer Deterioration and Improvement von Hu, Yue, Chan, Carri W., Dong, Jing

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Dynamic Server Assignment in Multiclass Queues with Shifts, with Applications to Nurse Staffing in Emergency Departments von Chan, Carri W., Huang, Michael, Sarhangian, Vahid

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Managing Queues with Different Resource Requirements von Zychlinski, Noa, Chan, Carri W., Dong, Jing

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ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes von Kim, Song-Hee, Chan, Carri W., Olivares, Marcelo, Escobar, Gabriel

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Robustness of Proactive Intensive Care Unit Transfer Policies von Grand-Clément, Julien, Chan, Carri W., Goyal, Vineet, Escobar, Gabriel

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Critical Care Capacity Management: Understanding the Role of a Step Down Unit von Armony, Mor, Chan, Carri W., Zhu, Bo

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Using Future Information to Reduce Waiting Times in the Emergency Department via Diversion von Xu, Kuang, Chan, Carri W

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The Impact of Delays on Service Times in the Intensive Care Unit von Chan, Carri W., Farias, Vivek F., Escobar, Gabriel J.

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Should Hospitals Keep Their Patients Longer? The Role of Inpatient Care in Reducing Postdischarge Mortality von Bartel, Ann P., Chan, Carri W., Kim, Song-Hee

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When to Use Speedup: An Examination of Service Systems with Returns von Chan, Carri W., Yom-Tov, Galit, Escobar, Gabriel

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Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units von Chan, Carri W., Green, Linda V., Lekwijit, Suparerk, Lu, Lijian, Escobar, Gabriel

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Optimizing Intensive Care Unit Discharge Decisions with Patient Readmissions von Chan, Carri W., Farias, Vivek F., Bambos, Nicholas, Escobar, Gabriel J.

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Queues with Time-Varying Arrivals and Inspections with Applications to Hospital Discharge Policies von Chan, Carri W., Dong, Jing, Green, Linda V.

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Utilizing partial flexibility to improve emergency department flow: Theory and implementation von Chan, Carri W., Sarhangian, Vahid, Talwai, Prem, Gogia, Kriti

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The Impact of Adding a Physician Assistant to a Critical Care Outreach Team von Gershengorn, Hayley B, Xu, Yunchao, Chan, Carri W, Armony, Mor, Gong, Michelle N

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The Impact of High-Flow Nasal Cannula Use on Patient Mortality and the Availability of Mechanical Ventilators in COVID-19 von Gershengorn, Hayley B, Hu, Yue, Chen, Jen-Ting, Hsieh, S Jean, Dong, Jing, Gong, Michelle Ng, Chan, Carri W

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Use of Real-Time Information to Predict Future Arrivals in the Emergency Department von Hu, Yue, Cato, Kenrick D., Chan, Carri W., Dong, Jing, Gavin, Nicholas, Rossetti, Sarah C., Chang, Bernard P.

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Association Among ICU Congestion, ICU Admission Decision, and Patient Outcomes von Kim, Song-Hee, Chan, Carri W., Olivares, Marcelo, Escobar, Gabriel J.

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Beyond order‐based nursing workload: A retrospective cohort study in intensive care units von Chen, Yi, Chan, Carri W., Dong, Jing, Jackson, Emily M., Yip, Natalie H., Rossetti, Sarah C.

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Channel, deadline, and distortion (C D2) aware scheduling for video streams over wireless von Dua, Aditya, Chan, Carri W., Bambos, Nicholas, Apostolopoulos, John

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