Quality management and improvement von Carpinetti, Luiz C.R, Buosi, Thiago, Gerólamo, Mateus C

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What to benchmark? von Carpinetti, Luiz C.R, de Melo, Alexandre M

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A conceptual framework for deployment of strategy-related continuous improvements von Carpinetti, Luiz C.R, Gerólamo, Mateus C, Dorta, Marcelo

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What to benchmark?: A systematic approach and cases von Carpinetti, Luiz C.R., de Melo, Alexandre M.

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Human resources and total quality management: case studies in Brazilian companies von Carpinetti, Luiz C.R, Santos, Fernando C.A, Gonçalves, M.A

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Quality management and improvement: A framework and a business‐process reference model von Carpinetti, Luiz C R, Buosi, Thiago, Gerolamo, Mateus C

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A conceptual framework for deployment of strategyrelated continuous improvements von Carpinetti, Luiz C.R., Gerlamo, Mateus C., Dorta, Marcelo

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Human resources and total quality management case studies in Brazilian companies von Carpinetti, Luiz C.R., Santos, Fernando C.A., Gonalves, M.A.

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QUALITY AND SAFETY MANAGEMENT SYSTEMS: JOINT ACTION FOR CERTIFICATION OF SMALL FIRMS IN AN INDUSTRIAL CLUSTER IN BRAZIL von Gerolamo, M C, Carpinetti, L C R, Vitoreli, G A, Sordan, J E, Lima, C H B

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