Quality management and improvement: A framework and a business‐process reference model von Carpinetti, Luiz C R, Buosi, Thiago, Gerolamo, Mateus C

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What to benchmark?: A systematic approach and cases von Carpinetti, Luiz C.R., de Melo, Alexandre M.

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What to benchmark? von Carpinetti, Luiz C.R, de Melo, Alexandre M

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Quality management and improvement von Carpinetti, Luiz C.R, Buosi, Thiago, Gerólamo, Mateus C

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A conceptual framework for deployment of strategy-related continuous improvements von Carpinetti, Luiz C.R, Gerólamo, Mateus C, Dorta, Marcelo

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Human resources and total quality management: case studies in Brazilian companies von Carpinetti, Luiz C.R, Santos, Fernando C.A, Gonçalves, M.A

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A conceptual framework for deployment of strategyrelated continuous improvements von Carpinetti, Luiz C.R., Gerlamo, Mateus C., Dorta, Marcelo

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Human resources and total quality management case studies in Brazilian companies von Carpinetti, Luiz C.R., Santos, Fernando C.A., Gonalves, M.A.

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QUALITY AND SAFETY MANAGEMENT SYSTEMS: JOINT ACTION FOR CERTIFICATION OF SMALL FIRMS IN AN INDUSTRIAL CLUSTER IN BRAZIL von Gerolamo, M C, Carpinetti, L C R, Vitoreli, G A, Sordan, J E, Lima, C H B

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Conceptual design of performance measurement and management systems using a structured engineering approach von Sousa, George W.L, Cesar Ribeiro Carpinetti, Luiz, Groesbeck, Richard L, Van Aken, Eileen

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Continuous Innovation and Performance Management of SME Clusters von Carpinetti, Luiz Cesar Ribeiro, Gerolamo, Mateus Cecilio, Galdámez, Edwin Vladimir Cardoza

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Improving LED certification using multi-criteria decision-making method methods von Oliveira, Lorenna B, Araujo, Júlia F, Fortes, Marcio Z, Bergiante, Níssia CR, Ferreira, Vitor H, Gavião, Luiz O, Lima, Gilson BA

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Inventory management in an edge tape industry: evidence through case study/ Gestao de estoque em uma industria de fitas de borda: evidencias por meio de estudo de caso von Silva, Joyce Aparecida Passos, Fioravante, Igor Alexandre, Ribeiro, Rosinei Batista, Luciano, Erik Leonel, de Melo, Rosenil Honorato, de Souza, Adriano Jose Sorbile

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Gestão de estoque em uma indústria de fitas de borda: evidências por meio de estudo de caso von Silva, Joyce Aparecida Passos, Fioravante, Igor Alexandre, Ribeiro, Rosinei Batista, Luciano, Érik Leonel, Melo, Rosenil Honorato de, Souza, Adriano José Sorbile de

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