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  1. 1
    The influence of chatbot humour on consumer evaluations of services

    The influence of chatbot humour on consumer evaluations of services von Shin, Hyunju, Bunosso, Isabella, Levine, Lindsay R.


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  2. 2
    Is this Store Liberal (Un)like me? Consumer Response to Company Policies in a Politically Polarized World

    Is this Store Liberal (Un)like me? Consumer Response to Company Policies in a Politically Polarized World von Bunosso, Isabella, Donnelly, Grant, Malkoç, Selin


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