Understanding and managing customer relational benefits in services: a meta-analysis von Gremler, Dwayne D., Van Vaerenbergh, Yves, Brüggen, Elisabeth C., Gwinner, Kevin P.

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Engagement behavior and financial well-being: The effect of message framing in online pension communication von Eberhardt, Wiebke, Brüggen, Elisabeth, Post, Thomas, Hoet, Chantal

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Customer Engagement in Utilitarian vs. Hedonic Service Contexts von Barrett, Jenna Adriana Maeve, Jaakkola, Elina, Heller, Jonas, Brüggen, Elisabeth Christine

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Exploring the first steps of retirement engagement: a conceptual model and field evidence von Eberhardt, Wiebke, Post, Thomas, Hoet, Chantal, Brüggen, Elisabeth

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Interactivity in online pension planners enhances engagement with retirement planning – but not for everyone von Brüggen, Elisabeth Christine, Post, Thomas, Schmitz, Katharina

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Modulating risk-taking behavior with theta-band tACS von Dantas, Aline M., Sack, Alexander T., Bruggen, Elisabeth, Jiao, Peiran, Schuhmann, Teresa

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Take Their Word for It: The Symbolic Role of Linguistic Style Matches in User Communities von Ludwig, Stephan, de Ruyter, Ko, Mahr, Dominik, Wetzels, Martin, Brüggen, Elisabeth, de Ruyck, Tom

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The effects of probiotics on risk and time preferences von Dantas, Aline M., Sack, Alexander T., Bruggen, Elisabeth, Jiao, Peiran, Schuhmann, Teresa

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Financial well-being: A conceptualization and research agenda von Brüggen, Elisabeth C., Hogreve, Jens, Holmlund, Maria, Kabadayi, Sertan, Löfgren, Martin

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Pension Participants’ Attitudes, Beliefs, and Emotional Responses to the New Dutch Pension System von van Hekken, Annemarie, Hoofs, Jorn, Brüggen, Elisabeth Christine

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Individual differences in motivation to participate in online panels: The effect on response rate and response quality perceptions von Brüggen, Elisabeth, Wetzels, Martin, de Ruyter, Ko, Schillewaert, Niels

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More Than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates von Ludwig, Stephan, de Ruyter, Ko, Friedman, Mike, Brüggen, Elisabeth C., Wetzels, Martin, Pfann, Gerard

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Extreme Makeover: Short- and Long-Term Effects of a Remodeled Servicescape von Brüggen, Elisabeth C., Foubert, Bram, Gremler, Dwayne D.

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Coping With Governmental Restrictions: The Relationship Between Stay-at-Home Orders, Resilience, and Functional, Social, Mental, Physical, and Financial Well-Being von Barrett, Adriana M, Hogreve, Jens, Brüggen, Elisabeth C

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Reduced risk-taking behavior during frontal oscillatory theta band neurostimulation von Dantas, Aline M., Sack, Alexander T., Bruggen, Elisabeth, Jiao, Peiran, Schuhmann, Teresa

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The functional relevance of right DLPFC and VMPFC in risk-taking behavior von Dantas, Aline M., Sack, Alexander T., Bruggen, Elisabeth, Jiao, Peiran, Schuhmann, Teresa

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Understanding and Managing Customer Relational Benefits in Services: A Meta-Analysis von Gremler, Dwayne D, Van Vaerenbergh, Yves, Brüggen, Elisabeth C, Gwinner, Kevin P

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A Critical Comparison of Offline Focus Groups, Online Focus Groups and E-Delphi von Brüggen, Elisabeth, Willems, Pieter

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Communiceren over pensioenen von Kasper, Hans, Brüggen, Elisabeth

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Determinants of Participation and Response Effort in Web Panel Surveys von Brüggen, Elisabeth, Dholakia, Utpal M.

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