Evaluation of classification and regression tree (CART) model in weight loss prediction following head and neck cancer radiation therapy von Cheng, Zhi, MD MPH, Nakatsugawa, Minoru, PhD, Hu, Chen, PhD, Robertson, Scott P., PhD, Hui, Xuan, MD MS, Moore, Joseph A., PhD, Bowers, Michael R., BS, Kiess, Ana P., MD PhD, Page, Brandi R., MD, Burns, Laura, BSN, Muse, Mariah, BSN, Choflet, Amanda, MS RN OCN, Sakaue, Kousuke, MS, Sugiyama, Shinya, MS, Utsunomiya, Kazuki, MS, Wong, John W., PhD, McNutt, Todd R., PhD, Quon, Harry, MD MS

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Prospective evaluation of patient reported swallow function with the Functional Assessment of Cancer Therapy (FACT), MD Anderson Dysphagia Inventory (MDADI) and the Sydney Swallow... von Peng, Luke C., Hui, Xuan, Cheng, Zhi, Bowers, Michael R., Moore, Joseph, Cecil, Emilie, Choflet, Amanda, Thompson, Alex, Muse, Mariah, Kiess, Ana P., Page, Brandi R., Gourin, Christine G., Fakhry, Carole, Szczesniak, Michal, Maclean, Julia, Wu, Peter, Cook, Ian, McNutt, Todd R., Quon, Harry

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The art of service recovery: fact or fiction? von Hocutt, Mary Ann, Bowers, Michael R, Todd Donavan, D

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Customer Trust in the Salesperson: An Integrative Review and Meta-Analysis of the Empirical Literature von Swan, John E, Bowers, Michael R, Richardson, Lynne D

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Interdisciplinary Synergy: A Partnership Between Business and Library Faculty and Its Effects on Students' Information Literacy von McInnis Bowers, Cecilia V., Chew, Byron, Bowers, Michael R., Ford, Charlotte E., Smith, Caroline, Herrington, Christopher

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Trading places redux: employees as customers, customers as employees von Bowers, Michael R, Martin, Charles L

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Services quality and satisfaction von Swan, John E, Bowers, Michael R

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Measuring Health Care Quality: Comparing and Contrasting the Medical and the Marketing Approaches von Bowers, Michael R., Kiefe, Catarina I.

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Customer involvement in the selection of service specifications von Swan, John E, Bowers, Michael R, Grover, Rajan

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Developing New Services: Improving the Process Makes it Better von Bowers, Michael R

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Trading Places: Employees as Customers, Customers as Employees von Bowers, Michael R, Martin, Charles L, Luker, Alan

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Using Reflective Thinking to Enhance Decision Skills, Cultural Sensitivity, and Teamwork von McInnis-Bowers, C., Chew, E. Byron, Bowers, Michael R.

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What attributes determine quality and satisfaction with health care delivery? von Bowers, Michael R., Swan, John E., Koehler, William F.

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Characteristics of the Salesforce in the US Health‐care Service Industry: A Comparative Study of Selling Professional Services von Bowers, Michael R., Powers, Thomas L., Spencer, Pamela D.

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ACADEMICALLY BASED ENTREPRENEURSHIP CENTERS: AN EXPLORATION OF STRUCTURE AND FUNCTION von Bowers, Michael R, Cecilia McInnis Bowers, Gabriel, Ivan

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Customer Trust in the Salesperson von Swan, John E, Bowers, Michael R, Richardson, Lynne D

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An Evaluation of Sales Training in the U.S. Banking Industry von Futrell, Charles M., Berry, Leonard L., Bowers, Michael R.

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Developing Market-Driven Insurance Products: A Suggested Model von Bowers, Michael R

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The Personal Selling Orientation of Banks in the United States von Futrell, Charles M, Berry, Leonard L, Bowers, Michael R

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Characteristics of the Salesforce in the US Healthcare Service Industry von Bowers, Michael R., Powers, Thomas L., Spencer, Pamela D.

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