Corporate Social Responsibility as a Dynamic Internal Organizational Process: A Case Study von Bolton, Sharon C., Kim, Rebecca Chung-hee, O'Gorman, Kevin D.

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Trolley dolly or skilled emotion manager? moving on from Hochschild's Managed Heart von Bolton, Sharon C., Boyd, Carol

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Work, employment and society through the lens of moral economy von Bolton, Sharon C, Laaser, Knut

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Domiciliary care: the formal and informal labour process von Bolton, Sharon C, Wibberley, Gemma

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The Moral Economy of Solidarity: A Longitudinal Study of Special Needs Teachers von Bolton, Sharon C, Laaser, Knut

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Contingent Work and Its Contradictions: Towards a Moral Economy Framework von Bolton, Sharon C., Houlihan, Maeve, Laaser, Knut

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Can't Live with 'Em; Can't Live without 'Em: Gendered Segmentation in the Legal Profession von Bolton, Sharon C., Muzio, Daniel

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Getting to the heart of the emotional labour process: a reply to Brook von Bolton, Sharon C.

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Selective Consent and Dissent: Professional Response to Reform in the Post-Crisis Greek NHS von Bolton, Sharon C, Charalampopoulos, Vasilis, Skountridaki, Lila

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Women's Work, Dirty Work: The Gynaecology Nurse as 'Other' von Bolton, Sharon C.

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A Simple Matter of Control? NHS Hospital Nurses and New Management von Bolton, Sharon C.

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Who cares? Offering emotion work as a 'gift' in the nursing labour process von Bolton, Sharon C.

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A neglected pool of labour? Frontline service work and hotel recruitment in Glasgow von Bolton, Sharon C., Laaser, Knut, McGuire, Darren, Duncan, Ashley

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Bermuda Revisited?: Management Power and Powerlessness in the Worker–Manager–Customer Triangle von Bolton, Sharon C., Houlihan, Maeve

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The (mis) representation of customer service von Bolton, Sharon C., Houlihan, Maeve

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Are we having fun yet? A consideration of workplace fun and engagement von Bolton, Sharon C, Houlihan, Maeve

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Absolute autonomy, respectful recognition and derived dignity: Towards a typology of meaningful work von Laaser, Knut, Bolton, Sharon

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'Making up' managers: the case of NHS nurses von Bolton, Sharon C.

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Changing faces: nurses as emotional jugglers von Bolton, Sharon

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Making sense of Modern Medical Careers: The case of the UK's National Health Service von Bolton, Sharon C, Muzio, Daniel, Boyd-Quinn, Carol

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