To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery? von Choi, Sungwoo, Mattila, Anna S., Bolton, Lisa E.

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How Does Corporate Social Responsibility Affect Consumer Response to Service Failure in Buyer–Seller Relationships? von Bolton, Lisa E., Mattila, Anna S.

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Consumer Perceptions of Price (Un)Fairness von Bolton, Lisa E., Warlop, Luk, Alba, Joseph W.

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Price Fairness: Good and Service Differences and the Role of Vendor Costs von Bolton, Lisa E., Alba, Joseph W.

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Conspiracy Beliefs and Consumption: The Role of Scientific Literacy von Allred, Nathan, Bolton, Lisa E

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Mixed signals? Decoding luxury consumption in the workplace von Lee, Saerom, Bolton, Lisa E.

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Lay Theories of Medicine and a Healthy Lifestyle von Wang, Wenbo, Keh, Hean Tat, Bolton, Lisa E.

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How Do Consumers React to Company Moral Transgressions? The Role of Power Distance Belief and Empathy for Victims von Xu, Haiyue (Felix), Bolton, Lisa E, Winterich, Karen Page

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To Profit or Not to Profit? The Role of Greed Perceptions in Consumer Support for Social Ventures von LEE, SAEROM, BOLTON, LISA E., WINTERICH, KAREN PAGE

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How Does Religion Affect Consumer Response to Failure and Recovery by Firms? von Hyodo, Jamie D, Bolton, Lisa E

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Judging the Book by Its Cover? How Consumers Decode Conspicuous Consumption Cues in Buyer-Seller Relationships von SCOTT, MAURA L., MENDE, MARTIN, BOLTON, LISA E.

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How Do Consumers React to Production Waste? von Xu, Haiyue (Felix), Bolton, Lisa E

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Disorder and Downsizing von Ross, Gretchen R, Meloy, Margaret G, Bolton, Lisa E

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People, Peace, Prosperity, and the Planet: A Journey toward Sustainable Development in Consumer Research von Mende, Martin, Borah, Abhishek, Scott, Maura L, Bolton, Lisa E, Lee, Leonard

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Does Marketing Products as Remedies Create “Get Out of Jail Free Cards”? von Bolton, Lisa E., Cohen, Joel B., Bloom, Paul N.

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How Do Price Fairness Perceptions Differ Across Culture? von BOLTON, LISA E., KEH, HEAN TAT, ALBA, JOSEPH W.

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Eco-Product Choice Cuts Both Ways: How Proenvironmental Licensing Versus Reinforcement Is Contingent on Environmental Consciousness von Garvey, Aaron M., Bolton, Lisa E.

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The Prosocial Ambassador Effect: Adopting an Ambassador Role Increases Sustainable Behavior von Hassler, Corinne M.K., Mende, Martin, Scott, Maura L., Bolton, Lisa E.

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Culture, Relationship Norms, and Dual Entitlement von CHEN, HAIPENG (ALLAN), BOLTON, LISA E., NG, SHARON, LEE, DONGWON, WANG, DIAN

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When less is more: Consumer aversion to unused utility von Bolton, Lisa E., Alba, Joseph W.

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