Hotel Guests’ Preferences for Green Guest Room Attributes von Millar, Michelle, Baloglu, Seyhmus

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Medical travel facilitator websites: An exploratory study of web page contents and services offered to the prospective medical tourist von Cormany, Dan, Baloglu, Seyhmus

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A model of customer-based brand equity and its application to multiple destinations von Boo, Soyoung, Busser, James, Baloglu, Seyhmus

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The Influence of Green Message Types on Advertising Effectiveness for Luxury and Budget Hotel Segments von Sahin, Safak, Baloglu, Seyhmus, Topcuoglu, Esra

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Examining the role of country image in the relationship between cuisine image and intention to visit a country von Aydin, Bulent, Erdogan, Bayram Zafer, Baloglu, Seyhmus

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Effects of Gender and Expertise on Consumers’ Motivation to Read Online Hotel Reviews von Kim, Ellen Eun Kyoo, Mattila, Anna S., Baloglu, Seyhmus

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Applying the Loyalty Matrix to Evaluate Casino Loyalty Programs von Tanford, Sarah, Baloglu, Seyhmus

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Brand personality of tourist destinations: An application of self-congruity theory von Usakli, Ahmet, Baloglu, Seyhmus

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Nonhost Community Resident Reactions to the 2002 Winter Olympics: The Spillover Impacts von Deccio, Cary, Baloglu, Seyhmus

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Are we ready for hotel robots after the pandemic? A profile analysis von Binesh, Fatemeh, Baloglu, Seyhmus

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What customer experience and value dimension(s) mostly drive luxury hotel brand purchase intention? von Jung, Inyoung, Baloglu, Seyhmus

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The Role of Emotional Commitment in Relationship Marketing: An Empirical Investigation of a Loyalty Model for Casinos von Sui, Jun Jian, Baloglu, Seyhmus

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Perceived impacts of medical tourism development on community wellbeing von Suess, Courtney, Baloglu, Seyhmus, Busser, James A.

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The relationship between consumer complaining behavior and service recovery: An integrative review von Gyung Kim, Min, Wang, Chenya, Mattila, Anna S.

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Hotel Facebook marketing: an integrated model von Leung, Xi Yu, Baloglu, Seyhmus

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Building loyalty through reward programs: The influence of perceptions of fairness and brand attachment von Hwang, Eunmin, Baloglu, Seyhmus, Tanford, Sarah

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Motivational, Situational, and Psychological Model of Service Robot Adoption in Hotels: The Moderating Role of Involvement von Binesh, Fatemeh, Baloglu, Seyhmus

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Documenting business-to-consumer (B2C) communications on Facebook: What have changed among restaurants and consumers? von Kwok (Lingzhi Guo), Linchi, Zhang, Feifei, Huang, Yung-Kuei, Yu, Bei, Maharabhushanam, Prabhukrishna, Rangan, Kasturi

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An investigation of the persuasive effects of firm-consumer communication dyads using Facebook von Atwood, Morgan, Morosan, Cristian

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Tourists' adoption of self-service technologies at resort hotels von Oh, Haemoon, Jeong, Miyoung, Baloglu, Seyhmus

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