Measuring E-Commerce User Experience in the Last-Mile Delivery von Vrhovac, Vijoleta, Vasić, Stana, Milisavljević, Stevan, Dudić, Branislav, Štarchoň, Peter, Žižakov, Marina

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Investigating the Key Factors Influencing the Process Innovation Capability in Organizations: Evidence from the Republic of Serbia von Žižakov, Marina, Vuckovic, Teodora, Vulanović, Srđan, Dakić, Dušanka, Delić, Milan

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Influence of Occupational Stress on Organisational Performance von Vulanovic, Srdan, Delic, Milan, Cosic, Ilija, Zizakov, Marina, Vasic, Stana

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Event Log Data Quality Issues and Solutions von Dakic, Dusanka, Stefanovic, Darko, Vuckovic, Teodora, Zizakov, Marina, Stevanov, Branislav

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Quality Management and Innovation Performance: A Short Literature Review von Vasic, Stana, Zizakov, Marina, Delic, Milan, Cuckovic, Dusko, Cosic, Ilija

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Business Process Management Improvement and a New Model for Performance Management von Gudelj, Marko, Cvijanović, Sanja, Zizakov, Marina, Tešić, Zdravko, Kuzmanović, Bogdan

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The Interdependencies of Quality Management, Knowledge Management and Innovation Performance. A Literature Review von Zizakov, Marina, Vasic, Stana, Delic, Milan, Orosnjak, Marko, Vulanovic, Srdjan

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Relations Between Key Elements of Quality Management: A Dematel Method Approach von Vasic, Stana, Delic, Milan, Brkljac, Nebojsa, Vrhovac, Vijoleta, Zizakov, Marina

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Development of a New Model for Performance Measurement Based on the Tool for Action Plan Selection von Tesic, Zdravko, Tomic, Ivana, Cvijanovic, Sanja, Zizakov, Marina, Bojanic, Tamara

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Contribution to the Development of an Instrument for Exploring Combined Impact of Quality Management and Knowledge Management on Innovation Performances von Zizakov, Marina, Vulanovic, Srdjan, Delic, Milan, Vrhovac, Violeta, Vasic, Stana

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