Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance von Visnjic Kastalli, Ivanka, Van Looy, Bart

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The impact of COVID-19 on the service business industry: insights from a bibliometric review von Chen, Shuixia, Xu, Zeshui, Skare, Marinko

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Smart Factory Navigator: Identifying and Implementing the Most Beneficial Use Cases for Your Company--44 Use Cases That Will Drive Your Operational Performance and Digital Service Business von Budde, Lukas, Hänggi, Roman, Friedli, Thomas, Rüedy, Adrian

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Role of Government to Enhance Digital Transformation in Small Service Business von Chen, Chun-Liang, Lin, Yao-Chin, Chen, Wei-Hung, Chao, Cheng-Fu, Pandia, Henry

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Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance von Visnjic, Ivanka, Wiengarten, Frank, Neely, Andy

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Self-Service Business Intelligence von Alpar, Paul, Schulz, Michael

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Match or Mismatch: Strategy-Structure Configurations in the Service Business of Manufacturing Companies von Gebauer, Heiko, Edvardsson, Bo, Gustafsson, Anders, Witell, Lars

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Exploitation or exploration in service business development?: Insights from a dynamic capabilities perspective von Fischer, Thomas, Gebauer, Heiko, Gregory, Mike, Ren, Guangjie, Fleisch, Elgar

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Service customization in turbulent environments: Service business models and knowledge integration to create capability-based switching costs von Frank, Alejandro G., Mendes, Glauco H. de Souza, Benitez, Guilherme Brittes, Ayala, Néstor F.

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Harvesting Online Reviews to Identify the Competitor Set in a Service Business: Evidence From the Hotel Industry von Ye, Fei, Xia, Qian, Zhang, Minhao, Zhan, Yuanzhu, Li, Yina

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Self-service business intelligence and analytics application scenarios: A taxonomy for differentiation von Passlick, Jens, Grützner, Lukas, Schulz, Michael, Breitner, Michael H.

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An energy-as-a-service business model for aggregators of prosumers von Iria, José, Soares, Filipe

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Servitization of Energy Sector: Emerging Service Business Models and Startup’s Participation von Singh, Mahendra, Jiao, Jiao, Klobasa, Marian, Frietsch, Rainer

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Steering Manufacturing Firms Towards Service Business Model Innovation von Kastalli, Ivanka Visnjic, Van Looy, Bart, Neely, Andy

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User-Related Challenges of Self-Service Business Intelligence von Lennerholt, Christian, Van Laere, Joeri, Söderström, Eva

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Introduction to the special issue “Service business innovation: implications on governance, management accounting and control” von Cinquini, Lino

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Conceptualising domestic energy service business models: A typology and policy recommendations von Brown, Donal, Hall, Stephen, Martiskainen, Mari, Davis, Mark E.

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Digitalization challenging institutional logics: Top executive sensemaking of service business change von Holmlund, Maria, Strandvik, Tore, Lähteenmäki, Ilkka

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Female-driven social entrepreneurship in service business von Mas-Tur, Alicia

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A network text analysis of published papers in service business, 2007–2017: research trends in the service sector von Lee, Sang M., Rha, Jin Sung

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