Mapping of Journal of Service Research Themes: A 22-Year Review von Donthu, Naveen, Gremler, Dwayne D., Kumar, Satish, Pattnaik, Debidutta

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A Systematic and Visual Overview of 25 Years of the Journal of Service Research: The Journey Continues von Wetzels, Martin, Grewal, Dhruv, Wetzels, Ruud

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Journal of Service Research Special Issue on Service Design and Innovation: Developing New Forms of Value Cocreation Through Service von Bitner, Mary Jo, Patrício, Lia, Fisk, Raymond P., Gustafsson, Anders

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List of Reviewers for the Special Issue of the Journal of Service Research

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Journal of Service Research Special Section on Health Service Research: A Multidisciplinary Perspective von Bitner, Mary Jo, Danaher, Tracey S., Gallan, Andrew S.

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Editorial: A Vision for the Future of the Journal of Service Research (JSR) von Bitner, Mary Jo

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List of Reviewers for the Special Issue of the Journal of Service Research

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Special Section of the Journal of Service Research: Service Operations: Theory, Practice, and Future Research von Smith-Daniels, Vicki L

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Call for Papers: Journal of Service Research Special Issue on IT-Related Service: A Multidisciplinary Perspective von Lemon, Katherine N., Huang, Ming-Hui, Rust, Roland T.

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Journal of Service Research Special Issue on Transformative Service Research: A Multidisciplinary Perspective on Service and Well-being

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Index to Journal of Service Research

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Index to Journal Of Service Research

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What Kind of Journal Is the Journal of Service Research? von Rust, Roland

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S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM von Hollebeek, Linda D., Srivastava, Rajendra K., Chen, Tom

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Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions von Neslin, Scott A., Shankar, Venkatesh

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An Updated and Streamlined Technology Readiness Index: TRI 2.0 von Parasuraman, A., Colby, Charles L.

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Writing for Impact in Service Research von Gonsalves, Chahna, Ludwig, Stephan, de Ruyter, Ko, Humphreys, Ashlee

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The service-dominant logic and the future of marketing von Ballantyne, David, Varey, Richard J.

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The Future of Frontline Research: Invited Commentaries von Rafaeli, Anat, Altman, Daniel, Gremler, Dwayne D., Huang, Ming-Hui, Grewal, Dhruv, Iyer, Bala, Parasuraman, A., de Ruyter, Ko

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Perspectives on the Organizational Context of Frontlines: A Commentary von Schneider, Benjamin, Bowen, David E.

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